Senior MacOS Engineer
3 weeks ago
Responsibilities:
• Design and implement engineering solutions for Apple hardware in a Windows-centric infrastructure
• Provide high-level, direct technical support to executives, ensuring a superior experience with their macOS devices
• Manage and maintain macOS devices using Jamf Pro and Microsoft Intune, ensuring systems are secure, up-to-date, and functioning smoothly
• Develop and maintain shell and PowerShell scripts to automate device management tasks and enhance executive user experiences
• Collaborate closely with executive staff to understand and cater to their technical needs effectively
• Proactively seek out and implement enhancements to the macOS support framework to better serve the executive team
• Lead and support technology projects, evaluating and introducing new software and hardware solutions where appropriate
• Offer training and resources to executives to ensure they are maximizing the capabilities of their macOS devices
• Generate comprehensive documentation detailing IT support protocols, system configurations, and processes for executive support
• Maintain strict confidentiality and professionalism when dealing with sensitive information
• Collaborate with the IT team to maintain consistency and share best practices across the organization.• Must have a minimum of 5 years of experience as a MacOS Engineer or in a similar role
• Proficiency in managing and supporting Apple Devices is required
• Strong knowledge of Computer Hardware, Mac OS, and Mac OS X is essential
• Experience with JAMF Casper Suite and Jamf Pro is necessary
• Ability to provide End-User Support and work with Microsoft Windows
• Proficiency in PowerShell and PowerShell Scripting
• Experience with Windows Intune and Intune
• Exceptional Communication Skills, both written and verbal
• Knowledge of DevOps, Devops Automation, and Devops strategy
• Experience in Documentation and Technical Documentation
• Proficient in Scripting, including Scripting Experience, Scripting Skills, and Scripting Tools
• Experience with Shell Scripting
• Must be able to work independently and in a team environment
• Strong problem-solving skills and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
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