Software Packaging

4 weeks ago

Hartford, United States Unisys Full time
Job DescriptionJob Description

Analyzes and evaluates major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Reviews user requirements and provides direction in the identification of problem and potential resolution. Provides analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Defines system objectives and prepares system design specifications to meet user requirements and satisfy interface problems. Formulates logical statements of user requirements and develops solutions through application of systems and methods of engineering techniques. Reviews alternate approaches and selects appropriate methodology. Recommends corrections in technical applications and analysis. Evaluates vendor capabilities to provide required products or services. Performs moderately complex systems modeling, simulation and analysis._x000D_ _x000D_ Applies extensive technical expertise, and has full knowledge of other related disciplines. Develops technical solutions to complex problems requiring the regular use of ingenuity and creativity. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results. Guides the successful completion of major programs and may function in a project leadership role. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives. Represents the organization as the prime technical contact on contracts and projects. Interacts with senior internal and external personnel on significant technical maters often requiring coordination between organizations. Provides technical consultation to other project teams within the assigned program. May provide work leadership for lower level employees. Excludes those with full supervisory responsibility.

 

Key Responsibilities

  • More than 2 years of relevant exposure/experience in application packaging technology.
  • Support Packaging of support application components
  • Support installation and configuration issues
  • Perform QA testing, Coordinate UAT
  • Maintain support manual and documentation
  • Have a clear understanding of the business expectations and open to be flexible to work in shifts and off business hours whenever the situation/business demands so.
  • Efficient in handling customer interactions or any client facing roles and equally a strong technical expert
  • Ability to provide solutions for any complex situations. Own up and lead from the front.
  • Should contribute towards improving productivity efficiencies
  • Work with the SMEs on any new technologies, processes and roadmap
  • Have a good understanding of the business, SLAs and KPIs
  • Drive escalations to closure
  • Own application delivery and ensure that all the requests are delivered on time and with the quality as defined in the objectives.
  • Should have a very good understanding of the processes and should ensure 100% compliance.
  • Good understanding of the ITIL processes.
  • Possess good knowledge on deployment tools (e.g.: Altiris) and technologies and should be able to work with dependent teams in identifying and troubleshooting any package related issues.
  • Assess, identify and implement automation opportunities which bring in improved efficiencies.
  • Be on-call if necessary to support product pushes

 

Key Qualifications

Key Qualifications

Desired technical skills

  • MSI packaging
  • PSADT (Power Shell Scription)
  • Installation Script writing
  • Understanding of client elevation (UAC, etc.)
  • Compatibility resolutions (Windows, browsers, Citrix)
  • Application and OS Conflict management, including Merge Modules

Exposure to / Experience in some of the below application packaging technologies

  • Wise Package Studio
  • Flexera Admin Studio
  • Citrix Profiler
  • Symantec Workspace Virtualization
  • Wise Conflict Manager
  • Application Virtualization (AppV, ThinApp, XenApp, etc)
  • Application Compatibility/Assessment (ACT, APPDNA, ChangeBase)
  • Application Rationalization
  • Windows Installer

Exposure to some of the below scripting languages

  • Visual Basic, VBScript, WiseScript, Powershell, batch files, Applescript

 

***MUST

  • Be commuting distance to client site in Harford, CT
  • Have packaging experience

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