IT Analyst

We are looking for an Information Technology (IT) Analyst to join our Nashville, TN office This is not a remote position. 

In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate's responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.

• Provide support on our corporate IT Helpdesk
• Install new printers/copiers/plotters and other office equipment
• Install and support enterprise applications
• Perform data maintenance and data archiving
• Assist with office moves/expansionsQualifications

  Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

  • Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
  • Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
  • Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
  • Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
  • Ability to understand Windows 10 and configure and troubleshoot PC level problems
  • Ability to understand basic Windows Active Directory; user accounts and security groups
  • Strong communication, written, and customer service skills
  • High aptitude and willingness to learn new technologies
  • A self-starter that can work with minimal supervision; highly organized
  • Travel (driving) to other offices within the region as needed#ZR