IT Support Technician
2 weeks ago
Responsibilities:
• Overseeing the creation, maintenance, and deployment of images for various types of computers and operating systems.
• Supervising the imaging and physical cleaning of all equipment including workstations, notebooks, printers, and other tech devices.
• Handling the regular maintenance, repair, and troubleshooting of all technology devices used within offices and conference rooms.
• Ensuring hardware and systems availability by investigating user problems promptly and providing effective solutions.
• Providing support for a variety of audiovisual equipment in classrooms and providing tech support for user questions on the use of various operating systems and software.
• Maintaining and organizing documentation related to the technology on campus.
• Undertaking other tasks and duties as assigned by the Technology Supervisor or Director of Technology.• Minimum of 1 year experience in an IT support role
• Proficiency in Computer Hardware
• Knowledge of Dell Technologies
• Familiarity with IBM technologies
• Experience with Linux Technologies
• Proficiency in using and troubleshooting Mac Computers
• Experience with AB Testing
• Knowledge of Active Directory
• Experience with Apple Devices
• Familiarity with Backup Technologies
• Ability to perform Cable Installation tasks
• Excellent problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in a team setting
• Willingness to keep up with the latest technology trends and developments
• A relevant degree in IT or related field would be advantageous.
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