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NCDOR - Project Manager/Coordinator - Mid Level

2 months ago


Raleigh, United States BCForward Full time
Job DescriptionJob Description

BCforward is currently seeking a highly motivated Project Manager for an opportunity at Remote  


Job Description



Position Title: NCDOR - Project Manager/Coordinator - Mid Level


Location: Remote


Anticipated Start Date: October 7, 2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.


Expected Duration: 4 Months


Job Type: Contract Placement [FULL TIME (40 HRS WEEKLY)], [CONTRACT], [REMOTE]


Pay Range: $45/hr - $48/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).


Requirements:

Description including but not limited to:              

This position is remote. However, the contractor will be required to work during the core business hours of 8AM – 5PM EST weekdays. There is a mandatory one hour lunch break from 12:00PM – 1:00PM.

During those core business hours, the contractor is expected to be at their computer and available to the PMO. No hours worked before 8AM or after 5PM will be billable. If for any reason the candidate needs to be away from their computer for more than 15 minutes, that time will not be billable.

Project Manager/Coordinator Job Description

The North Carolina Department of Revenue (DOR) is seeking a Project Manager/Coordinator contractor for an engagement with the Project Management Office (PMO). This person will be responsible for managing and coordinating many work efforts of various sizes across multiple teams and projects that may include but not limited to Large Application Upgrades, Infrastructure/Hardware, Telephony, Contact Center, Circuit Replacement, PC Refresh, iPhone Refresh, Printer Refresh, and Governance, Risk and Compliance (GRC), and Large-Scale Compliance projects. The Project Manager/Coordinator will be developing projects schedules, tracking status, managing communication and dependencies. This individual will also coordinate rollout for groups on multiple ECM deliverables, ensuring customers are informed & trained, and that operational support is arranged. The individual must be knowledgeable and experienced with project management and IT Infrastructure and Governances This individual must have proven contributor level experience with Microsoft Project and SharePoint. This individual will work closely with the NCDOR IT PMO Manager in assisting with solution documentation and project management tools.

Responsibilities include but are not limited to:

  • Coordinate among multiple teams and individuals to ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.
  • Coordinate the development and delivery of training materials for changed business processes and IT applications
  • Maintain and monitor project plans and milestone.
  • Assess and document project risks and issues and provide solutions where applicable.
  • Provide coordination for other project team members as needed
  • Document and follow up on important actions and decisions from meetings.
  • Organize, attend, and participate in stakeholder meetings.
  • Prepare necessary presentation materials for meetings.
  • Provide administrative support as needed.
  • Undertake project tasks as required.
  • Document the program and project deliverables as assigned
  • Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.
  • Ensure stakeholder views are managed towards the best solution.
  • Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
  • Ability to manage complex strategic projects with multiple work streams
  • Ability to create simple to complex project plans, timelines, and work breakdown structures
  • Must have strategic planning skills with good understanding of roadmap development
  • Must have proficiency in project management
  • Flexibility, adaptability, and ability to work in a high-demand dynamic environment
  • Results-oriented, self-motivated individual with a very strong work ethic and must be able to demonstrate planning, negotiation, communication, and problem-solving skills
  • Manage large scale compliance projects including implementation of GRC Tool in ServiceNow and Implement GRC policy.
  • Ability to act independently with sound business judgement
  • Manage and direct a large upgrade project (i.e., project staffing, developing, monitoring and controlling schedules; identifying and resolving issues and risks; and communicating status to stakeholders)
  • Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results.
  • Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives.
  • Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
  • Work closely with the Project Sponsor(s) and Governance Committees to facilitate decisions necessary for project delivery.
  • Manage effective project oversight and reviews to affect project success.
  • Develop and maintain project documentation including schedules/timelines and various detailed plans for Communication, Risk Management, Deployment and others as required.
  • Develop and maintain "lessons-learned" for utilization on future projects.
  • Manage political, resource, budgeting, change, and issues affecting the project.
  • Manage change requests associated with the project.
  • Manage vendor participation related to the project
  • Drive project work to completion
  • Escalate issues when needed
  • Develop and maintain status reports, decision and issue logs.

Process Management

The Project Manager will follow established processes within the NC Department of Revenue, as well as processes defined and required by the Statewide Enterprise Project Management Office in their role as an oversight organization.


Knowledge, Skills and Abilities / Competencies desired:

- Solid understanding of project life cycle models as well as knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment

- Experience in managing large and/or complex projects through full life-cycle

- Experience in leading and managing local and remote teams

- Proven experience in delivering projects on-time, within budget, as designed, that meet the customer requirements

- Demonstrated understanding of the Project Management Knowledge Areas of the PMBOK®, PMI's Project Management Standard, PM tools and templates.


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.


About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best-in-class place to work.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Company DescriptionAbout BCforward
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Company DescriptionAbout BCforward\r
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.\r
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\r
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.\r
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.