Quality Assurance Manager- Lynnwood
1 week ago
Supported Living Services - Quality Assurance Manager-Lynnwood
Salary: $70,000
Schedule: M-F, 8:30AM – 5:00 PM/ On-Call
SUMMARY:
Will oversee the Quality Assurance Team. Ensure all QA’s are completed on a monthly basis. Support Quality Assurance team and Residential team in the field, train staff when needed, and support with Policies and Procedures. Oversee Residential Quality Reports.
Redwood Family Care Network/Sails Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments. Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values. All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.
SCHEDULE: Schedule may vary as scheduled by supervisor including some nights and weekends and On-Call.
DUTIES AND RESPONSIBILITIES:
Responsible for performing and delivering curriculum and learning material and overseeing all operations of Washington SAILS training program as reflected by the following duties and responsibilities:
● Create training materials as needed for specific issues (example: prevention of bed bugs). Support in training Residential Operations Team on Quality Assurance.
● Will attend House Manager meetings as needed to communicate quality assurance concerns and ascertain additional training needs.
● Will evaluate training effectiveness by observing and conducting surveys.
● Will attend Provider meetings when training/QA information is part of the agenda.
● Will work with DDA/DOH to ensure compliance with policies and procedures, reviewing new tools as they come out to ensure that our audits are effective.
● Will complete all required applications and documents ensuring compliance with contractual requirements and agreements, support in Audits with each department.
● Completing QA checks in homes as needed. Ensuring team completes monthly QA audits.
● Will schedule QA audits for the team monthly. Ensure that the schedule is being followed.
● Supports in ensuring client paperwork is completed and rotated out. Follow up with the Operations team when paperwork is not getting completed.
● Tracks IRs and reports numbers to Redwood.
● Follows up with Operational Quick Checks and ensures they’re in the Quick Check folder for Redwood.
- Supports AD and Director in ensuring compliance needs are met.
● Supports AD and Director in audits and quality assurance for ongoing needs
● Ensures that the team conducts training onsite for staff monthly, based on homes in their area.
● Ensures that Quality Assurance training gets completed onsite with staff and House Managers monthly.
● Follow up with House Managers to ensure completion of tasks and training, assign tasks to certain employees to ensure completion of Compliance needs.
● Supports in ensuring that Therap documentation is correct and current. Follow up with Therap trends and training.
● Supports Residential projects as requested and required.
● Monthly on the 15th, reports of Quality Assurance are sent out to the Executive Director for review. On the 20th, sit down with each Director to review QA concerns or needs. (Dates may vary depending on weekends.)
● Will keep up to date with weekly and monthly reports and follow up with each House Manager in person, via phone or email.
● Meets deadlines and weekly job expectations. Will utilize the Weekly Task List and Schedule on a weekly basis.
● Manages the tracking of ROI’s and client documentation.
● Creates a daily checklist and documents assignments as completed.
● Travels to complete audits or training as needed or requested.
● Covers shifts in emergency situations or as needed.
● Other duties as assigned
MINIMUM QUALIFICATIONS:
● Must be 21 years of age with some education
● Must have a fingerprint and criminal clearance prior to starting.
● Certified Long-Term Care Worker Instructor – Residential Core Training
● Must have 2 years experience working with DSHS or DDA or with a provider
SKILLS AND KNOWLEDGE:
● Sound decision making and organizational skills
● Ability to present complex information to a diverse community
● Proficiency in MS Office and database software
● Strong interpersonal and communication skills
● Able to work with minimal supervision. Guidance is available as necessary; however, the individual is expected to be able to function autonomously and make individual decisions when appropriate.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and to listen. The employee is frequently required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk, sit, reach with hands and arms, balance, stoop, kneel or crouch. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of the position. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.
Work Remotely
- No
Work Location: One location
Visit our Careers website: https://jobs.dayforcehcm.com/en-US/redwood/CANDIDATEPORTAL #HIGH
PandoLogic. Keywords: Quality Control / Quality Assurance Manager, Location: Mountlake Terrace, WA - 98043 , PL: 594941584
-
Quality Assurance Manager- Lynnwood
2 weeks ago
Mountlake Terrace, United States Redwood Family Care Network Full timeHealth Services Program Manager-LynnwoodSalary: $67,724.80 AnnuallySchedule: Monday-Friday 8:30AM – 5:00 PMRedwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services,...
-
Quality Assurance Manager Lynnwood
2 weeks ago
Mountlake Terrace, Washington, United States Redwood Family Care Network Full timeJob Title: Health Services Program ManagerRedwood Family Care Network is seeking a highly skilled Health Services Program Manager to join our team. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality health services to individuals with intellectual and developmental disabilities.Key Responsibilities:Develop...
-
Quality Assurance Manager
2 weeks ago
Mountlake Terrace, Washington, United States Redwood Family Care Network Full timeJob Title: Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at Redwood Family Care Network. As a Quality Assurance Manager, you will play a critical role in ensuring the highest level of quality care for our clients.Job Summary:The Quality Assurance Manager will be responsible for monitoring and evaluating...
-
CNA/HCA on WEEKENDS in Lynnwood, WA
3 months ago
Mountlake Terrace, United States EverHome Healthcare Full timeEverHome HealthCare (EHHC) has been helping clients since 2007. We are a locally doctor-owned home health and home care company. Our main office is in Lynnwood, and we serve clients In Snohomish, King, and Pierce counties, helping them to live as independently and meaningfully as possible whether they are ageing or recovering from injury or illness. If...
-
CNA/HCA for short shifts in Lynnwood, WA
5 months ago
Mountlake Terrace, United States EverHome Healthcare Full timeEverHome HealthCare (EHHC) has been helping clients since 2007. We are a locally Doctor owned home health and home care company. Our main office is in Lynnwood, and we serve clients In Snohomish, King, and Pierce counties, helping them to live as independently and meaningfully as possible whether they are ageing or recovering from injury or illness. If...
-
Dentist
2 weeks ago
Mountlake Terrace, United States Gentle Dental Full timeFull-time General Dentist Opportunity in Lynnwood, WA. Company is able to provide H-1B, TN, and Green Card sponsorship for this position. At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives...
-
HCA/ CNA
3 weeks ago
Mountlake Terrace, United States Acti - Kare Responsive in Home Care Full timeJob Summary:HIRING IMMEDIATELY! Daily Need 9AM-1PM in Brier (close to Lynnwood). Convenient hours make it easy to stack with an afternoon shift. Ideal candidate can cover at least 3 days/week. OTHER SHIFTS ARE AVAILABLE. APPLY TO LEARN MORE ABOUT OTHER OPPORTUNITIESActikare Responsive In Home Care is actively seeking compassionate and dedicated...
-
HCA/ CNA
2 weeks ago
Mountlake Terrace, United States Acti - Kare Responsive in Home Care Full timeJob Summary:HIRING IMMEDIATELY! Daily Need 9AM-1PM in Brier (close to Lynnwood). Convenient hours make it easy to stack with an afternoon shift. Ideal candidate can cover at least 3 days/week. OTHER SHIFTS ARE AVAILABLE. APPLY TO LEARN MORE ABOUT OTHER OPPORTUNITIESActikare Responsive In Home Care is actively seeking compassionate and dedicated...
-
Geotechnical Senior Staff Engineer
4 weeks ago
Mountlake Terrace, Washington, United States Terracon Full timeAbout the RoleWe are seeking a highly skilled and experienced Geotechnical Senior Staff Engineer to join our team at Terracon. As a key member of our geotechnical team, you will be responsible for managing and executing small to medium-sized projects, as well as providing technical expertise and guidance to junior team members.Key ResponsibilitiesProject...
-
Customer Service Representative
1 month ago
Mountlake Terrace, Washington, United States Quality Food Centers Inc Full timeAbout Quality Food Centers Inc.We are a leading grocery store chain committed to providing exceptional customer experiences. Our team is dedicated to creating a safe and clean environment that encourages our customers to return.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Checker. As a key member...
-
CW Medical Record Retrieval Specialist
2 weeks ago
Mountlake Terrace, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a CW Medical Record Retrieval Specialist in the health insurance industry based in Mountlake Terrace, Washington. This role involves retrieving electronic medical records, conducting data entry tasks, and interacting with various provider systems. Responsibilities:•...
-
Quality Assurance Tester
1 week ago
Oakbrook Terrace, United States JRS Group Full timeTitle: ERP TesterDuration: 6-9 Contract with potential extensionLocation: Oakbrook Terrace, ILDetails: Hybrid Role (1-2 days onsite per week, ramping up in January once testing begins)Compensation: $50.00/ HR W2, some PTO available after 90 days.Responsibilities: Collaborate with developers, functional consultants, and client resources to understand business...
-
Quality Assurance Tester
6 days ago
Oakbrook Terrace, United States JRS Group Full timeTitle: ERP TesterDuration: 6-9 Contract with potential extensionLocation: Oakbrook Terrace, ILDetails: Hybrid Role (1-2 days onsite per week, ramping up in January once testing begins)Compensation: $50.00/ HR W2, some PTO available after 90 days.Responsibilities: Collaborate with developers, functional consultants, and client resources to understand business...
-
Credentialing and Compliance Director
3 weeks ago
Mountlake Terrace, Washington, United States Mindful Support Services Full timeAbout the RoleMindful Support Services is seeking a highly skilled Credentialing and Compliance Manager to join our team. As a key member of our operations team, you will be responsible for the day-to-day management of the Credentialing and Compliance department.Key ResponsibilitiesOversee all aspects of credentialing, including individual credentialing...
-
Credentialing and Compliance Director
7 days ago
Mountlake Terrace, Washington, United States Mindful Support Services Full timeAbout the RoleMindful Support Services is seeking a highly skilled Credentialing and Compliance Manager to join our team. As a key member of our operations team, you will be responsible for the day-to-day management of the Credentialing and Compliance department.Key ResponsibilitiesOversee all aspects of credentialing, including individual credentialing...
-
Credentialing and Compliance Director
2 weeks ago
Mountlake Terrace, Washington, United States Mindful Support Services Full timeAbout Mindful Support ServicesWe are a business-to-business support service for independent mental healthcare businesses, which helps providers service a growing client base. Our teams support over 1700 independent mental health providers, and in turn over 23,000 clients per week across 5 states and virtually via Telehealth.About the RoleThe Credentialing...
-
House Manager
1 week ago
Mountlake Terrace, Washington, United States Redwood Family Care Network Full timeJob Title: House ManagerWe are seeking a highly skilled and compassionate House Manager to join our team at Redwood Family Care Network. As a House Manager, you will be responsible for providing exceptional support and care to individuals with intellectual and developmental disabilities in a residential setting.Key Responsibilities:Provide day-to-day...
-
Civil Engineer
1 month ago
Mountlake Terrace, Washington, United States Quantum Ventures Full timeAbout the RoleWe are seeking a highly skilled and experienced Civil Engineer to join our team at Quantum Ventures as a Project Manager. In this role, you will be responsible for the technical management of construction projects, ensuring they are completed on time, within budget, and to the highest quality standards.Key ResponsibilitiesProject Planning and...
-
Cloud Infrastructure Manager
4 weeks ago
Mountlake Terrace, Washington, United States Amazon Data Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Infrastructure Program Manager to join our team at Amazon Data Services, Inc. This is a unique opportunity to work on cutting-edge technologies and solve complex technical challenges in the field of global cloud computing.Key ResponsibilitiesLead complex, multi-disciplinary networking projects to shape,...
-
Cloud Infrastructure Manager
4 weeks ago
Mountlake Terrace, Washington, United States Amazon Data Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Infrastructure Program Manager to join our team at Amazon Data Services, Inc. This is a unique opportunity to work on cutting-edge technologies and solve complex technical challenges in the field of global cloud computing.Key ResponsibilitiesLead complex, multi-disciplinary networking projects to shape,...
