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Service Desk Technician

2 weeks ago

Oak Ridge, United States TEKsystems Full time
Job DescriptionJob Description

TEKsystems' client is searching for service desk technicians for various roles in the Oak Ridge, TN area. Must have the ability to work W2 and be authorized to work for any employer in the US. Some roles require schedule flexibility.

Desired Skills:

  • Basic troubleshooting - Dealing with basic computer, Microsoft, email, iPhone, AD, and VPN troubleshooting issues
  • Need Excel and Outlook understanding
  • Experience with ticketing systems
  • Strong customer service skills and ability to escalate situations as needed