Desktop Support
3 weeks ago
Vineland, United States
Compunnel, Inc.
Full time
Job DescriptionJob DescriptionJob Summary• Provide technical support via phone, email, and in-person.
Key Responsibilities• Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.• Set up and configure in-person and virtual meetings.• Utilize ServiceNow ticketing system to log, track, and prioritize support requests.• Install, configure, and maintain various software.• Assist users with password resets, account setups, and access permissions.• Collaborate with other IT teams to resolve complex issues.• Maintain documentation of procedures, configurations, and troubleshooting steps.• Stay up to date on the latest technological advances.
Required Qualifications• Experience in providing technical support.• Proficiency in troubleshooting hardware and software issues.• Familiarity with ServiceNow or similar ticketing systems.• Ability to set up and configure meetings.• Strong communication skills.
Preferred Qualifications• Experience with mobile device support.• Knowledge of network configurations.
Certifications• Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Fundamentals).
Education: High School
Certification: CompTIA A+
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r
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We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
