Customer Service Admin

1 week ago


Carmel, United States Insight Global Full time
Job DescriptionJob Description

Required Skills & Experience

• 1-5 yrs of experience in a customer service role/call center type of position (met some kind of metric ie. 50 calls/emails a day)

• Great communication/personality (this is an entry level role and they want people who want to grow with the company)

• Not job/contract hoppy

• Basic Excel Skills

Nice to Have Skills & Experience

• Collections experience

• SAP

• Accounts Receivable Experience

• Any Business-to-Business work experience

Job Description

Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable.

Company DescriptionOne of Insight Global’s major clients are seeking an AV Installation Technician in Bentonville, Arkansas to assist with a large project pertaining to a new corporate campus build out. Selected candidates will be responsible for the cabling and installation of audiovisual systems throughout large corporate buildings and will include spaces such as training and conference rooms, shared workspaces, break rooms, and digital signage among other areas. This position requires periodic overtime and may require regular overtime for extended periods to meet fabrication deadlines.

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