Maintenance/Porter

Porter/Housekeeper

Reports To: Store Manager

FLSA Status: Non-Exempt

Job Summary

Responsible for the showroom’s first impression and maintaining a ‘brand new’ image and an attractive setting. This includes the cleanliness of the showroom, offices, restrooms, warehouse and storage spaces of the building. Looks for actions that can be taken to make our store clean and orderly.

Supervision Received

Direct reporting to and supervision from the Store Manager, Assistant Manager and/or Design Manager. Direction given from visual merchandiser.

Supervision Given

None

Essential Functions

• Maintains the warehouse: items tagged and accessible for inventory scans, clean and orderly;
• Daily movement of large furniture, rugs and accessories;
• Organizes and maintains the storage areas within the showroom;
• Maintains the clearance center, items tagged, in sellable condition, ensure space is replenished, kept clean and orderly;
• Hangs and/or replace light fixtures and light bulbs throughout the store (wall units, light fixtures, etc) and directs overhead lighting to standards;
• Maintains reasonable stock of required cleaning supplies, light bulbs and paper products;
• Be attentive when walking through the showroom, noticing fallen tags, pillows to straighten, etc;
• Inspects the outside of the showroom on a regular basis to maintain an attractive appearance, including the maintenance of the planters and cleanliness of parking lot;
• Perform routine building and simple maintenance such as wall retouching, painting, and minor repairs;
• Reports non-removable stains, damage concerns to the Store Manager immediately;
• Follows safety guidelines and reports any safety concerns to the Store Manager immediately;
• Assists with furniture assembly when needed for the showroom and/or assists with customer pick up;
• Opens, assembles, inspects, cleans, performs any minor touch up when needed prior to and loads merchandise for customer pickups;
• Receives deliveries from warehouse, Fed-Ex, UPS, etc, making sure that the Store Operations Administrators (SOA) and/or visuals are made aware of delivery;
• Unloads transfer trailers and inspects merchandise delivered to ensure showroom quality when unloading;
• Assists designers with movement of product within the showroom for presentation purposes with the designer ensuring it is returned to its proper placement;
• Partners with visual merchandiser, SOA, and store manager with floor moves, store displays, inventory and resets when necessary;
• Hangs wall art, mirrors, sale window signage and stage props;
• Hangs and removes rugs from the rack, ensuring it is full at all times;
• Assists store staff with tagging of the floor when necessary;
• Assists store manager with inventory when necessary;
• Adherence to and compliance with Bassett’s Vision and values at all times;
• Performs other related duties or special projects as assigned by the store manager.

Required Education/Experience/Abilities/Skills

• High School diploma or GED equivalency certificate;
• 1 year experience in a maintenance/housekeeping position is preferred but not required;
• Valid Driver’s License and a maintained clear and safe driving record, may be required to drive to another location or get supplies for the showroom;

• Ability to:
• Work in an organized and safety conscious manner
• Work as a team with an enthusiastic attitude
• Effectively communicate with customer, co-workers, and management
• Read, understand and write the English language;
• Lift, carry and climb ladders;
• Lift and/or move up to 100 pounds without assistance with use of safety belt;
• Use certain tools or equipment specific for the cleaning process;
• Walk, stand, sit, use hands and fingers, handle or feel objects, use and/or control tools, reach with hands and arms, climb stairs, balance, stop, kneel, crouch or crawl, talk and hear, and see up close, in color, depth and distance vision, as well as the ability to adjust focus.

Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category.

EEO/AA-M/F/V/D