AV Technician

1 day ago


Atlanta, United States TEKsystems Full time
Job DescriptionJob Description

Need to have experience supporting executives 

Successful candidates will have between 1 and 3 years of proven experience in repair, maintenance and troubleshooting of AV and VC equipment including digital projectors and systems.

 

 PRIMARY DUTIES: Individual shall be responsible for, but not limited to the following:

• Assist with setup and operation of AV and VC systems, as well as provide support for conferences, meetings, and events.

• Provide support for all applicable VC services.

• Perform daily VC room checks to ensure all AV and VC systems are operational.

• Complete Preventative Maintenance visits to ensure all customer rooms and systems are operating in    an optimum fashion

• Provide operational support for meetings as required.

• Provide basic instruction on the operation of A/V equipment to end users.

• Provide professional, effective, AV support to various levels of management as needed.

• Provide support for meetings, events, including setting up and operating and recording if needed.

• Receive and handle requests for AV support following agreed procedures.

• Identify, troubleshoot, and resolve technical issues with AV/VC equipment and video networks.

• Set up, operate, and maintain AV equipment used to support live events, such as microphones, video cameras, projection systems, video controllers and sound mixing equipment.

• Troubleshoot system issues to determine and find resolutions, or appropriate usage

COMPETENCY

• Proficiency in operation and troubleshooting of the AV/VC systems

including: control system, VC codecs (soft/hard), displays, cameras, microphones, etc. in all conference rooms and AV capable offices.

• Minimum proficiency of IT and network configuration.

• Ability to read and follow AV system signal flow diagrams.

• Proficient in removing and installing audio visual equipment and video conference codecs for repairs.

• An ability to use discretion and good judgment regarding sensitive or confidential information.

EXPERIENCE: 1- 3 years industry experience in client-facing technical support role. Knowledge of audio/visual (A/V) control systems and components. Provide technical support for: Video Conferencing, Video Walls; Digital Signage, Crestron, Cisco DX-80, Cisco Touch 10 pads, Cisco Spark boards, Cisco WebEx and Teams integration with VC endpoints and  Microsoft Teams.

EXPECTED HOURS OF WORK: Business hours are Monday through Friday 8:00 AM to 5:00 PM. However, required work hours may vary depending on business needs. Ability to work flexible hours is required.

 


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