Retail Supervisor
1 week ago
Create Your Experience of a Lifetime
Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
All teams need a strong leader As a Retail Supervisor, you maintain an environment that promotes employee learning and customer service through encouragement and coaching. You help to identify the priorities of each day, delegate necessary tasks and train Customer Experience Guides. You partner with store leadership to ensure operational and brand objectives are met even in their absence. Assist customers with selection and purchase of merchandise by providing great product knowledge. Maintain well stocked stores with a variety of product for the guest needs and wants. Organizes stores and keeps clean and neat. Manage proper use of the POS system and other tools to perform the job correctly. Performs daily opening and closing procedures and is responsible for correct accounting procedures, including maintaining a balanced cash drawer and bank. Retail Supervisors will be required to provide problem-solving assistance, work direction and training to less experienced employees. The supervisor will be required to have a merchandising plan for their location to enhance sales of certain product.
As a Retail Supervisor, you engage by determining and meeting the specific needs of each customer with kindness and creativity. While modeling that behavior, you ensure Customer Experience guides have access to all tools and resources to provide that same level of service. You handle product returns in the spirit of our Ironclad Guarantee, while ensuring the team does returns accurately for inventory purposes. You merchandise the store during downtimes: folding, hanging, steaming and stocking. You assist in the training of fellow employees. You lead by example and inspire your team to live Patagonia’s mission, both in the store and in the community.
Job Specifications:
Outlet: Patagonia
Expected Pay Range: $23.00 - $24.26 / hour
Shift & Schedule Availability: Full Time
Skill Level: Advanced
Job Responsibilities:
- CUSTOMER SERVICE THAT IS NOT BOUND BY CONVENTION
- You empower the staff to offer outstanding service through consistent personal examples and encouragement.
- You offer proactive coaching (both constructive and complimentary) to continually elevate customer service.
- BEING ACTION-ORIENTED, TAKING INITIATIVE AND DELEGATING
- You partner with the In-Store Visual Merchandiser or Visual Team Leader to identify and execute regular priorities.
- LEADING BY EXAMPLE AND ACTIVELY COACHING
- You lead by example and inspire your team to live Patagonia’s mission, both in the store and in the community.
- You serve as a role model and coach for the team by identifying and delegating daily priorities of your store's Retail Environmental Activism Program.
- You value and enjoy team-based ideation and problem solving.
- You maintain positive relationships with management, team members and store partners.
- You keep lines of communication open among management and team members by ensuring that expectations are upheld and objectives are met.
- You identify growth opportunities for team members within the Retail Environmental Activism Program and partner with management to address them.
- You ensure optimal inventory levels on the sales floor.
- VALUING AND DEMONSTRATING QUALITY IN ALL THAT YOU DO
- Other duties as assigned
Job Requirements:
Previous retail sales experience - required
Previous snow sport industry experience - preferred
Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
Ability to maintain a working knowledge of products and trends within the industry
Commitment to exceptional customer service
Basic computer skills
Ability to work a flexible schedule; including nights, holidays and weekends - required
The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 505372
Reference Date: 10/01/2024
Job Code Function: Store Operations
-
Retail Supervisor
1 week ago
Breckenridge, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Supervisor
2 weeks ago
breckenridge, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Supervisor
1 week ago
Breckenridge, United States Disability Solutions Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Supervisor
2 weeks ago
Breckenridge, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Supervisor
6 days ago
breckenridge, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Supervisor
1 week ago
Breckenridge, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...
-
Retail Supervisor
2 months ago
Breckenridge, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Supervisor
1 week ago
Breckenridge, United States Breckenridge Ski Resort Full timeJob DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+...
-
Retail Supervisor
1 week ago
Breckenridge, United States Breckenridge Ski Resort Full timeJob DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+...
-
Retail Supervisor
2 weeks ago
Breckenridge, United States Vail Resorts Full timeJob Summary:The Retail Supervisor is responsible for delivering exceptional customer service, driving sales growth, and maintaining a well-organized retail environment. This role requires a strong leader who can motivate and train a sales team to achieve sales targets and provide a seamless guest experience.Key Responsibilities:Generate sales and maintain a...
-
Retail Sales Manager
2 months ago
Breckenridge, Colorado, United States Breckenridge Ski Resort Full timeJob Summary:The Retail Supervisor is responsible for delivering exceptional customer service, driving sales growth, and maintaining a well-organized retail environment. This role requires strong leadership skills, a passion for sales, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Lead the sales floor team to achieve...
-
Retail Sales Manager
3 weeks ago
Breckenridge, Colorado, United States Breckenridge Ski Resort Full timeJob Summary:The Retail Supervisor is responsible for delivering exceptional customer service, driving sales growth, and maintaining a well-organized retail environment. This role requires strong leadership skills, a passion for sales, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Lead the sales floor team to achieve...
-
Retail Team Lead
1 week ago
Breckenridge, United States Breckenridge Ski Resort Full timeJob Summary The Retail Supervisor is responsible for delivering exceptional customer service, driving sales growth, and maintaining a well-organized retail environment. This role requires a strong leader who can motivate and train a sales team to achieve sales goals and provide a seamless customer experience. Key Responsibilities Manage sales floor...
-
Retail Sales Manager
2 weeks ago
Breckenridge, United States Vail Resorts Full timeJob OverviewAs a Retail Supervisor at Vail Resorts, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge. This role requires a strong leader who can motivate and train a sales team to achieve sales goals and provide an outstanding guest experience.Key...
-
Retail Sales Manager
2 months ago
Breckenridge, United States Vail Resorts Full timeJob OverviewThe Retail Supervisor is a key role within Vail Resorts, responsible for delivering exceptional customer service and driving sales growth in our retail stores. As a leader on the sales floor, you will be responsible for maintaining a high level of customer satisfaction, while also ensuring that our stores are well-stocked and merchandised to meet...
-
Retail Supervisor
1 week ago
Breckenridge, CO, United States Breckenridge Ski Resort Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...
-
Retail Operations Manager
2 weeks ago
Breckenridge, United States Vail Resorts Full timeJob OverviewAs a Retail Supervisor at Vail Resorts, you will play a key role in maintaining a customer-centric environment that promotes employee learning and customer service. Your primary responsibility will be to identify priorities, delegate tasks, and train Customer Experience Guides to ensure operational and brand objectives are met.Key...
-
Retail Store Manager
2 weeks ago
Breckenridge, United States Vail Resorts Full timeJob DescriptionAt Vail Resorts, we're committed to delivering exceptional customer experiences in our retail stores. As a Retail Store Manager, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead daily operations, including scheduling and payroll, and act as manager-on-duty in the absence of a Store ManagerMaintain daily...
-
Ski Equipment Service Supervisor
3 weeks ago
Breckenridge, Colorado, United States Vail Resorts Full timeJob Summary:The Personal Equipment Service Technician Supervisor is responsible for delivering exceptional customer service and providing expert equipment services to our guests. As a department lead, you will oversee the maintenance of outstanding customer service standards, ensure adequate inventory levels, and provide guidance to staff members.Key...
-
Assistant Store Manager, Columbia
5 days ago
Breckenridge, United States Vail Resorts Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,...