Receptionist

Robert Half is hiring for a well-respected Tax Firm for the upcoming tax season We are seeking to hire a highly-skilled, articulate, and energetic Administrative Assistant Receptionist. If you're a positive, customer-service-oriented individual who thrives in a dynamic environment, this short-term contracted role is an excellent opportunity to advance your career and develop new skills in a company known for its exceptional work environment.

If this position sounds like you, give Paige a call at 563-214-1543 or connect with Paige Carter - Accounting & Finance Talent Manager at Robert Half on LinkedIn.

Responsibilities:

Greet clients warmly and create a welcoming atmosphere in the office.

Answer, screen, and forward incoming phone calls with professionalism.

Schedule and manage appointments using relevant software applications.

Process tax returns, manage signatures, and handle e-filing as required.

Maintain confidentiality while handling sensitive client information.

Organize and manage client files, ensuring that documents are filed correctly.

Prepare and mail invoices, receipts, and handle payments from clients.

Route emails, respond to inquiries, and serve as the first point of contact for email correspondence.

Assist with office administrative tasks such as filing, data entry, and internet research.

Maintain office inventory and order supplies as needed.

Requirements:

High School diploma required; an Associate’s degree in Business Administration or a related field is preferred.

1+ years of experience in an administrative or receptionist role.

Strong customer service skills and ability to handle incoming phone calls effectively.

Proficiency in Microsoft Office 365, particularly Word and Excel.

Excellent organizational skills and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

High level of integrity and ability to maintain strict confidentiality.

Experience with tax software is a plus.