Customer Service Representative

3 weeks ago


Rock Island, United States Robert Half Full time
Job DescriptionJob Description

Our client, a highly respected organization in the insurance industry which gives endlessly to their communities, is hiring a Customer Support Representative for their Customer Service Center. As a Customer Support Representative, you will provide customer service by telephone to all customers and occasionally through written correspondence. Additionally, you'll assist customers with product related requests, by analyzing customer inquiries, determining, calculating, and processing requests for resolution.

Apply today or give our team a call Christin, Paige, and Erin can be reached at 563-359-3995.


You'll positively impact this team in the following ways:

-Excellent communication skills to explain insurance products to customers

-Ability to handle matters that can highly sensitive and emotional

-Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)


Joining this team, you will be met by a team which fosters vibrant community and unwavering support. You'll play a key role in ensuring customers' needs are met with empathy and resolution; contribute continuous improvement ideas and be able to seize opportunities to grow in your learning and development. Position supports a hybrid work schedule launching with onsite training, continuing your learning and development in a hybrid capacity, with much of a typical month able to leverage WFH flexibility and collaborating with your colleagues in office a few days each month. Team members enjoy a rotating schedule every 2 weeks of 8a to 4p and 9a to 5p.

What skills we are looking for:

-Microsoft Office proficiency (Excel, Outlook, Word)

-Accurate typing and data entry skills

-Ability to handle sensitive and emotionally charged complaints and issues with empathy and professionalism, ensuring customers feel heard and supported

-Demonstrated use of analytical strengths and sound reasoning ability



  • Rock Island, United States Performance Food Group Full time

    This is a full-time, on-site position with full benefits. As a Customer Service Representative you will play a critical role in the success of our sales department and customers. In this position you will:Become knowledgeable of the company products. Customer Service, Representative, Service, Customer, Manufacturing, Retail


  • Rock Island, Illinois, United States Domino's Franchise Full time

    Job Opportunity at Domino's FranchiseAbout the RoleWe are seeking a skilled customer service representative to join our team at Domino's Franchise. As a customer service representative, you will be responsible for providing exceptional service to our customers over the phone and in person.Key Responsibilities:Offer smiles to customers and provide...


  • Rock Island, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer orders...


  • Rock Island, United States U-Haul Full time

    Location: 3840 46th Ave, Rock Island, Illinois 61201 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Rock Island, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders and work with our Point of Sale systemEnsure orders are accurate and...


  • Rock Island, United States Rock Island Auction Company Full time

    Firearms Customer Service Representative Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for full-time Customer Service Representative at Rock Island, Illinois! Deliver world-class customer service as the first point-of-contact for buyers, collectors, and gun enthusiasts across the globe! Be the communication...


  • Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...


  • Grand Island, Nebraska, United States Advance Services Full time

    Customer Service Representative OpportunityAdvance Services is seeking a Customer Service Representative to join our team in Grand Island, NE. This role offers competitive pay and growth possibilities.Key Responsibilities:Process billing and paymentsProvide exceptional customer serviceBenefits:Weekly payOpportunities for growth and developmentApply today and...


  • Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic part-time Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. Whether you are the first person our guests encounter or you are producing quality food items that our guests have come to enjoy, you...


  • Staten Island, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of...


  • Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeAt Clark Holdings Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a part-time position working evening shifts, including weekends. As a Customer Service Representative, you will be responsible for delivering exceptional customer service,...


  • Slippery Rock, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers.Key Responsibilities:Answering phone calls and responding to customer inquiriesProviding...


  • Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job Summary:We are looking for a friendly and outgoing person to provide exceptional customer service and support to our customers. As a Customer Service Representative, you...


  • Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service Representative Job DescriptionWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver and create exceptional guest experiences in a fast-paced environment.Key...


  • Middle Island, United States Patty Herbstman - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options. You will also develop leads, schedule appointments, and market...


  • Grand Island, Nebraska, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a key member of our morning shift team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Maintain a clean and inviting dining room...


  • Pawleys Island, United States Stark Exterminators Inc Full time

    Customer Service RepresentativeStark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative representatives enjoy benefits including: generous...


  • Hilton Head Island, United States Circle K Stores, Inc. Full time

    Store 2720787: 1 Gumtree Rd, Hilton Head Island, South Carolina 29926 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be ch Customer Service Representative, Customer Service, Representative, Retail, Service


  • Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    Customer Service Representative Job SummaryWe are seeking a Customer Service Representative to join our team at Domino\u2019s Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities: Greet customers in a friendly and welcoming manner Answer customer...


  • Grand Island, Nebraska, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...