ATTENDANT I

4 weeks ago

Gary, United States Hard Rock International (USA), Inc. Full time
Job DescriptionJob Description

Overview

POSITION SUMMARY:

The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.


Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Display positive and professional attitude and presentation at all times when communicating with guest.
  • Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
  • Responsible for the staging of guest vehicle.
  • Responsible for parking guest vehicle in the parking garage.
  • Responsible for retrieval of vehicles in a timely manner.

NON-ESSENTIAL JOB FUNCTIONS

  • Attend seminars when needed.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
  • Good driver’s record within the last 48 months and cannot have more than 3 points on record.
  • Must provide a current driving record.
  • Must have the ability to drive various types of vehicles.
  • Must be tolerant of moderate to severe weather conditions.

KNOWLEDGE OF:

  • Excellent customer service skills.

ABILITY TO:

  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Remain calm in a hectic, fast-paced atmosphere.
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
  • Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
  • Must be able to walk/run 90% of shift and stand 10% of shift.
  • Must be tolerant of running, stooping, and bending for long periods of time.

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