Account Representative

Job Title: Custom Account Representative
Location: Hybrid with at least 2 days in HQ office - Fairhaven Headquarters 
Shift: Monday - Friday 8AM - 5PM
Pay Rate: $22-$25/hr

This position is for the custom department, meaning it involves custom logos for our customers which include details of logos, thread colors for embroidery. 
Customer service skills of answering phones, speaking with sales reps, order entry, attention to detail, understand basics of word, excel, outlook, and organizational skills are a must

Training will be on site in Fairhaven for the first 4-6 weeks. Once fully trained it will be work from home a few days a week or more based on your progress with learning all aspects of the position. 

Responsibilities:

• Assist customers/sales reps with entering/adjusting orders and informing them of order status and product availability 
• Ensure accurate logo details, application fees, terms and discounts on all orders 
• Coordinate logo thread colors to garments, maintain logo detail history and manage database entries 
• Monitor progress of artwork orders and obtain necessary approval through communication with customer/sales reps 
• Coordinate rush requests with other departments to meet order deadlines 

Requirements:

• High School Diploma or equivalent required, AS or BS degree preferred 
• 2-3 years customer service 
• Prior experience with embroidered products or apparel preferred 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.