IT Support/Field Tech
3 weeks ago
Responsibilities:
• Provide excellent customer service, addressing end user issues and inquiries.
• Utilize strong Windows skills to manage and troubleshoot systems.
• Independently resolve technical issues related to Android and Apple devices, including mobile device support.
• Work with Cisco and Citrix technologies to ensure smooth operation within the company.
• Use Microsoft and Active Directory skills to manage user accounts and systems.
• Handle computer hardware and configuration management tasks.
• Oversee deployments of software and hardware within the company.
• Leverage knowledge of Dell Technologies and Dell Workstations in managing our tech resources.
• Provide support for mobile devices, including iPhone and other Apple devices.
• Work independently to resolve issues and maintain systems.• Minimum of 1 year of experience in IT Support/Field Tech role
• Proficient in Android Development
• Knowledge of Cisco Technologies
• Familiarity with Citrix Technologies
• Proficient in using Mac Computers and Microsoft products
• Experience with Active Directory
• Ability to work with Apple Devices
• Understanding of Computer Hardware
• Proficiency in Configuration Management
• Experience in Deployments
• Ability to work with iPhone and Apple iPhone
• Knowledge of Mobile Device Management
• Experience in Mobile Device Support
• Familiarity with Dell Technologies and Dell Workstations
• Proficient in Microsoft Windows
• Excellent problem-solving and communication skills
• Ability to work in a team and independently
• Willingness to continue learning and improving IT skills.
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