IT Support/Field Tech

3 weeks ago


Santa Maria, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an IT Support/Field Tech in Santa Maria, California. As an IT Support/Field Tech, you will be tasked with a variety of responsibilities, ranging from handling customer service to managing and troubleshooting various technologies. Your role will be pivotal in supporting our team and ensuring our technological systems run smoothly.

Responsibilities:
• Provide excellent customer service, addressing end user issues and inquiries.
• Utilize strong Windows skills to manage and troubleshoot systems.
• Independently resolve technical issues related to Android and Apple devices, including mobile device support.
• Work with Cisco and Citrix technologies to ensure smooth operation within the company.
• Use Microsoft and Active Directory skills to manage user accounts and systems.
• Handle computer hardware and configuration management tasks.
• Oversee deployments of software and hardware within the company.
• Leverage knowledge of Dell Technologies and Dell Workstations in managing our tech resources.
• Provide support for mobile devices, including iPhone and other Apple devices.
• Work independently to resolve issues and maintain systems.• Minimum of 1 year of experience in IT Support/Field Tech role
• Proficient in Android Development
• Knowledge of Cisco Technologies
• Familiarity with Citrix Technologies
• Proficient in using Mac Computers and Microsoft products
• Experience with Active Directory
• Ability to work with Apple Devices
• Understanding of Computer Hardware
• Proficiency in Configuration Management
• Experience in Deployments
• Ability to work with iPhone and Apple iPhone
• Knowledge of Mobile Device Management
• Experience in Mobile Device Support
• Familiarity with Dell Technologies and Dell Workstations
• Proficient in Microsoft Windows
• Excellent problem-solving and communication skills
• Ability to work in a team and independently
• Willingness to continue learning and improving IT skills.
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