CW Medical Record Retrieval Specialist

2 weeks ago


Mountlake Terrace, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a CW Medical Record Retrieval Specialist in Mountlake Terrace, Washington. In this role, you'll be working in the health insurance industry, undertaking various tasks related to medical record retrieval, data entry, and customer service.

Responsibilities
• Retrieve medical records from multiple provider electronic health record (EHR) systems
• Conduct system research as needed, utilizing both web and internal source systems
• Maintain strict deadlines and ensure all tasks are completed in a timely manner
• Manage outbound and inbound calls to providers to facilitate the receipt of medical records
• Undertake data entry tasks accurately and efficiently
• Support the Risk Adjustment and Quality Departments through medical record retrieval initiatives
• Work closely with the team lead, manager, or director on assigned tasks and projects
• Uphold patient confidentiality and comply with HIPAA and privacy laws
• Collaborate and coordinate with other team members to achieve project goals
• Drive healthcare innovation through the use of electronic medical records (EMR) and other digital tools.• Demonstrated experience in Customer Service and Data Entry
• Strong planning and research skills
• Proven track record in maintaining quality of work under pressure
• Experience with Inbound and Outbound Calls in a detail oriented setting
• Knowledge of Medical Coverage policies and procedures
• Leadership skills and ability to coordinate a team
• Ability to maintain confidentiality and handle sensitive medical records
• Familiarity with Law Regulation in the healthcare industry
• Experience working in a HIPAA-Regulated environment
• Proficiency in using HealthCare.gov and Web App
• Experience in blogging is a plus
• Ability to innovate and bring new ideas to improve processes
• Proficiency in EMR - Electronic Medical Records and EHR SYSTEM
• Experience using Join Me, HTTPS for secure data transactions
• Ability to drive Business Initiatives and coordinate with Source System
• Knowledge of Medicare Advantage is a must

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