Financial Counselor

Job DescriptionJob Description

LHH seeks a Financial Coordinator in Covina, CA. 

Responsibilities

• Provide comprehensive financial assistance to patients, ensuring they receive the support needed to cover hospital services.

• Work closely with patients to explore and secure all possible avenues of financial assistance.

• Ensure all account information is accurate, including missing data, appropriate data entry, and liabilities.

• Identify patients requiring financial counseling and coordinate visits.

• Collect various forms of payment, including cash, credit cards, cashier's checks, and personal checks.

• Refer patients to appropriate agencies for further assistance, such as Covered California, Medi-Cal Office, and Medicare.

• Coordinate cash collections for physicians and follow up with patients as needed.

• Manage daily reconciliation of collections and maintain accurate payment logs.

• Submit refund requests as necessary and verify insurance benefits and patient income when needed.

• Build rapport with case managers, utilization reviewers, and house supervisors.

• Follow up with discharged patients to address any outstanding liabilities.

Qualifications

• High school diploma or equivalent required; associates degree preferred.

• Minimum of 2 years in a hospital environment, preferably in a medical staff office.

• Strong organizational and communication skills, both verbal and written.

• Certification: CPCS certification is preferred.

Onsite position Monday to Friday 8am - 5 pm

Pay Details: $19.00 to $21.00 per hour

Search managed by: Joanna Calderon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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