Patient Registration

7 days ago


Indianapolis, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a dedicated Patient Registration Specialist to join our client's team at a clinic in Carmel, IN. This role offers a contract to permanent employment opportunity where you will be integral in ensuring that patients' financial and demographic records are accurate and up-to-date. You will also be tasked with handling patient inquiries, managing appointments, and directing patients and visitors as needed.


Responsibilities:

• Facilitate patient flow from entry point to destination in a detail oriented and timely manner

• Conduct interviews with patients to gather necessary medical information

• Handle incoming calls and appropriately direct patients and visitors

• Manage patient scheduling and appointment coordination

• Explain department/hospital charges and policies to patients

• Validate and input charges into the appropriate systems

• Collect necessary payments from patients

• Ensure maximum reimbursement and positive clinical outcomes through the maintenance of clear patient records

• Utilize various software such as Allscripts, Cerner Technologies, EHR SYSTEM, Epic EMR, and Epic Software in performing daily tasks

• Perform authorizations, benefit functions, billing functions, and clinical trial operations as required

• Minimum of 1 year experience in a healthcare or NHS setting
• Proficient in Allscripts and Cerner Technologies
• Demonstrated ability to use EHR SYSTEM effectively
• Experience with Epic EMR and Epic Software is preferred
• Capable of answering inbound calls professionally and efficiently
• Familiar with the process of obtaining authorizations in a healthcare setting
• Understanding of benefit functions within the health sector
• Experience in handling billing functions, including invoicing and tracking payments
• Knowledge of clinical trial operations, including planning, executing, and monitoring trials
• Excellent communication skills, both verbal and written, are essential for patient interactions.

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