Data Entry Pharmacy Technician

4 weeks ago


Katy, United States Medix Full time
Job DescriptionJob DescriptionPosition Overview:

The primary role of the Pharmacy Technician in data entry is to enhance guest experience by efficiently managing refill and prescription requests. This role involves processing high call volumes, managing prescription orders, and providing a high level of customer service in a fast-paced pharmacy setting. Schedule: Monday - Friday, 8am - 5pm.



Essential Duties & Responsibilities:

Daily Operations & Call Handling

  • Answer up to 140 incoming and transferred prescription calls daily.
  • Obtain and process refill and prescription requests for guests.
  • Engage with guests to create a positive experience through professional phone etiquette.

Prescription Management & Processing

  • Process up to 400 prescription orders each day using Script Pro software.
  • Request authorization from doctors for prescriptions as needed.
  • Assist in the daily operation and maintenance of the Script Pro robotic dispensing system.
  • Process online orders and help guests set up online accounts and autofill options.

Administrative & Team Support

  • Regularly check and respond to Hotze Pharmacy e-mails.
  • Set and achieve goals within assigned timeframes to enhance productivity.
  • Attend and participate actively in weekly staff meetings.
  • Continuously seek and suggest ways to improve processes for a more efficient workflow.


Qualifications & Skills

Must-Have Skills

  • Education: High School Diploma or equivalent.
  • Certification: Certified Pharmacy Technician registered in Texas.
  • Communication Skills: Professional phone etiquette with strong interpersonal skills.


Nice-to-Have Skills

  • Experience: 6 months of experience in a similar setting.
  • Organization: Well-organized, with strong attention to detail.
  • Adaptability: Ability to multitask effectively in a high-volume environment.


Work Environment and Benefits

  • Upscale, family-oriented work environment with a non-traditional medical office setting.
  • Strong emphasis on team and guest experience, with promotion opportunities and long employee tenure (many over 10 years).

Medix is acting as an Employment Agency in relation to this vacancy.

Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r
\r
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
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