Security Officer

4 weeks ago

Osceola, United States Lakeside Hotel Casino Full time
Job DescriptionJob Description

At Lakeside, we're more than just a company—we're a community. We pride ourselves on being personable, loyal, and friendly, connecting with our customers and employees. Our commitment to enhancing guest satisfaction through building relationships and offering exceptional service at great value sets us apart. We provide a welcoming, casual atmosphere that makes everyone feel at home.

Role Overview: As a Security Officer, you'll patrol assigned areas to ensure the safety and protection of guests, team members, and company assets.

Key Responsibilities:

  • Safety and Security:
    • Ensure the security, safety, and well-being of all employees and guests on the property.
    • Safeguard company assets with vigilance and professionalism.
    • Patrol the property to secure premises and report irregularities.
    • Follow all safety guidelines and protocols.
    • Adhere to all policies, procedures, internal controls, and Gaming regulations.
  • Professional Conduct:
    • Deliver excellent customer service at all times.
    • Perform duties respectfully and confidentially.
  • Emergency Response:
    • Be well-versed in emergency procedures.
    • Respond to emergencies to assist employees and guests.
  • Collaboration:
    • Provide escorts for transactions involving money, cards, dice, and sensitive keys.
    • Drive guests and employees to various local destinations.
    • Assist with investigating incidents and report findings to the Security Supervisor.
    • Assist DCI agents when requested.

Qualifications:

  • Education: High school diploma or GED.
  • Licenses: Must be able to obtain and maintain an Iowa Racing and Gaming Commission License. A valid driver's license is preferred.

Employee Benefits Include:

  • $2,000 Retention Bonus
  • Shift Differential for Swing and Grave Shifts
  • All meal and rest breaks are paid
  • PTO earned each pay period.
  • Paid Holidays.
  • Medical, Dental, Vision, and Virtual Doctor Visits.
  • 401(k) with Company Match.
  • 1 X's Salary Free Employee Life Insurance.
  • Optional coverages: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance, LegalSheild, and Pet Insurance.
  • Free employee assistance plan Includes legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.$2,000 Retention Bonus

At Lakeside, we are a personable, loyal, and friendly company that connects with our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering great service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. This position is responsible for patrolling assigned areas to ensure the safety and protection of guests, team members, and company assets.

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