Patient Access Manager

2 months ago


Beverly Hills, United States Insight Global Full time
Job DescriptionJob Description

Job Description:

The Patient Access Manager oversees daily operations, ensuring alignment with Medical Center philosophies and customer needs. This role includes fiscal responsibility, strategic planning, and staff development. The Manager collaborates with medical staff and other departments, contributing to the achievement of Patient Services goals.

Key Responsibilities:

-Develop and maintain efficient workflows, policies, and procedures for Scheduling, Referrals, Financial Clearance, Registration, and Revenue Cycle processes.

-Monitor and adjust staffing schedules to meet department needs.

-Supervise and develop clerical and administrative staff, including hiring, training, performance evaluation, and disciplinary actions.

-Implement training and workflow enhancements to improve customer service and data integrity.

-Manage human resources and payroll functions, resolving related issues.

-Perform quality measures and monthly reporting of Key -Performance Indicators.

-Ensure compliance with all relevant laws and Medical Center protocols.

-Foster a positive work environment and promote staff development.

-Assist with budget preparation and manage labor and supply costs.

-Collaborate with internal and external departments to resolve workflow issues.

-Hold regular staff meetings to communicate updates and address concerns.



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