French Technical Support Specialist
2 weeks ago
Located in Peoria, AZ
Salary: 20.00
Job Title: French Technical Support Specialist
Location: West Phoenix
Pay: $20+/hour
Hours: 8:00 AM - 4:30 PM, Monday - Friday
Company Overview:
We are a leading distributor of power generators, providing high-quality products and solutions to customers around the world. We are currently seeking a French-speaking Technical Support Specialist to join our team and provide outstanding service to our French-speaking clients.
Key Responsibilities:
- Provide technical support and troubleshooting assistance for power generator products to French-speaking customers.
- Communicate effectively over phone, email, and chat to resolve customer issues.
- Assist customers with product setup, diagnostics, and maintenance questions.
- Escalate complex technical issues to the appropriate internal departments.
- Document customer interactions and technical solutions in the system.
- Stay updated on product knowledge to ensure accurate and effective support.
Skills and Qualifications:
- Fluent in both French and English (verbal and written).
- Previous experience in technical support or a related field is preferred.
- Strong communication and problem-solving skills.
- Ability to diagnose technical issues and provide clear instructions to customers.
- Customer-focused mindset with the ability to handle inquiries efficiently.
- Knowledge of power generators or related products is a plus, but not required.
- Comfortable working independently and managing multiple tasks simultaneously.
What We Offer:
- Competitive pay starting at $20+/hour.
- Standard work hours: Monday to Friday, 8:00 AM - 4:30 PM.
- Opportunities for growth and professional development.
- Collaborative and supportive work environment.
If you''re a tech-savvy individual fluent in French and passionate about customer service, we encourage you to apply
#2107
Express Office: Peoria
8345 West Thunderbird Road
Suite B-107
Peoria, AZ 85381
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