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Patient Service Associate

2 months ago

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Job DescriptionJob Description

We are a leading healthcare provider committed to delivering top-notch patient care through innovative services and advanced technology. We are currently seeking a dedicated and detail-oriented Patient Access Associate to join our dynamic team.

Position Overview: As a Patient Access Associate, you will demonstrate accountability, accuracy and effective communication skills relative to departmental goals. To help achieve our mission, your use of financial counseling and insurance verification skill sets will be essential. Identifying and communicating payer authorizations and referral requirements is required. Determining patient financial responsibility and notifying patients and/or guardians, when necessary, is of vital importance.APPLY TODAY

salary: $18 - $21 per hour
shift: Second
work hours: 3 PM - 11:30 PM
education: High School

Responsibilities

  • Explain insurance benefits and patient liability by using appropriate communication
  • Apply knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis
  • Coordinate with other departments to assist or transport patients/visitors requiring special attention/support
  • Interview patients to secure and document required medical, financial, demographic and insurance information
  • Educate and assist patients with the completion/submission of applications for alternative sources of payment for healthcare services
  • Report safety hazards/violations and take appropriate action to protect the environment and guests
  • Communicate scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner

Requirements:

  • 1+ year of customer service or medical office ecperience
  • HS Diploma or GED
  • Epic Experience (preferred)

Schedule: 3pm to 11:30pm

MUST BE ABLE TO WORK WEEKENDS (Every Other Weekend)

The essential functions of this role include:
  • working weekends
    Skills
  • medical records
  • EHR/Epic
  • Administrative Duties
  • Microsoft Office
  • Customer Service
  • attention to detail
  • HIPAA
  • Electronic Health Records (EHR)
  • Patient Scheduling
  • patient access
  • Patient Support
  • Patient Financial Services
  • Patient Care Coordination
  • Appointment Scheduling
  • Health Insurance Policies
  • Greeting Patients
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.