Customer Service Representative
2 days ago
Customer Service Representative
We are providing an opportunity for a Customer Service Representative to join our team in the logistics industry, based in Aurora, Colorado. As a Customer Service Representative, you will be tasked with multiple responsibilities including data entry and customer communication, primarily via email. This role offers a contract to permanent employment opportunity.
Responsibilities:
• Accurate processing and input of customer orders into the system
• Regular communication with customers through internal systems or email
• Coordination with the internal warehouse team regarding orders and required actions
• Timely shipping of orders via FedEx
• Maintaining up-to-date spreadsheets and allocation of inventory
• Handling customer inquiries and providing effective solutions
• Monitoring customer accounts and taking necessary actions
• Ensuring the maintenance of accurate customer credit records.
• Proficient in providing top-notch Customer Service
• High level of attention to detail and accuracy
• Excellent email communication skills
• Proficient in using Microsoft Office including Excel and Outlook, comfortable picking up on new systems quickly
• Typing speed of at least 45 WPM
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Customer Service Representative
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