IT Technician

Duration

6

Month(s)-Contract to hire

Req Description

Description

 looking for an IT Technician with about 1-3 years of experience to join their team in Royal Oak, MI. This person will be focused on day-to-day support of the firm, using Microsoft. They typically receive email requests from users to resolve issues (about 3-5 per day). Outside of that, they\'ll be handling any other issues that come up.

This person will be the sole IT resource at the company and will need to be willing to handle any issues related to technology, including troubleshooting copiers/printers. As they move to a more work-from-home culture, this person will be needed to support that effort.

They are looking for someone who has great communication and troubleshooting skills, and is eager to help out where needed.

Enterprise Req Skills

Support,Technical support,Customer service,windows 10,Windows 7,desktop,office 365,microsoft

Job Title

IT Technician

Top Skills Details

1. Experience with Microsoft applications (Windows 10, Windows 7, Office365, AD)
2. Experience with basic troubleshooting of laptops/PC\'s/desktops
3. Experience with troubleshooting printers/copiers
\*comes from a law firm background / has an interest in the law industry

Worksite Address

,Royal Oak,Michigan,United States,48067-2571

Additional Information

Drug Test Required

true

Experience Level

Entry Level

External Communities Job Description

TEKsystems\' client is looking for an IT Technician to assist with troubleshooting and day-to-day support of their office.

This will be the sole IT resource supporting the firm, so it provides an interesting opportunity for someone looking to expand their technical skills and not be siloed into one thing. It will give someone an opportunity to learn new skills and be challenged in a long-term opportunity.

Work Environment

8am-4:30pm Monday - Friday (37.5 hour week)

It is very fast-paced and abrupt. It\'s business casual environment, not super formal. All employees are working onsite, following COVID procedure.

Additional Skills Tags

windows 10,Windows 7,desktop,office 365,microsoft

Additional Skills & Qualifications

Strong communication and the eagerness to help where needed is extremely important. They want this person to be a self-starter and want to dive into industry trends & suggest ideas for new technologies to keep them moving forward. They want to get to the next level with their technology, but don\'t exactly know how - they want this person to come in & help.

Business Qualification

Impact to the Internal/External Customer

Having this person on the team will allow the internal end users to operate at high-efficiency without long wait-times for resolution.

Interview Information

1 step in-person interview with a group of team members.

Why is Position Open?

Business Challenge

Without this resource joining, the firm does not have a long-term, committed employee to help resolve issues, resulting in more downtime for the lawyers, which leads to loss of revenue.