Customer Service Representative

2 months ago


Painesville, United States Insight Global Full time
Job DescriptionJob Description

Insight Global is looking for a Customer Service Representative in the Painesville, OH area Below is more information of what we are looking for in candidates and what to expect on a day to day in the role:

Top Requirements:

  • 3+ years customer service experience in a manufacturing setting
  • SAP/Ariba/SPS experience in a CS role
  • Proficiency Microsoft Office 365 Suite
  • Ability to print/scan/email/communicate effectively
  • Customer facing personality

Plusses:

  • Logistics Background*

Daily Responsibilities:

A leading material handling manufacturer in Painesville, OH, is seeking an experienced Customer Service Representative for a temporary position requiring onsite presence five days a week. The role involves supporting day-to-day operations by responding to inquiries via phone, email, fax, and other communication channels in a timely and professional manner. The ideal candidate will have a background in manufacturing, logistics, or production, with experience in a shipping environment. Proficiency in SAP, Ariba, and SPS is essential, along with familiarity with the Microsoft 365 suite. Strong customer-facing skills and the ability to interact with outside vendors, as well as communicate effectively with engineers, production, accounting, and other team members, are crucial. We are looking for a dedicated professional who can seamlessly integrate into our team and contribute to our operational success

***Compensation: $18-23/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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