Claim Technician
3 weeks ago
Job Title: Claim Technician
Location: Red Bank, NJ
Address: 310 Highway 35 South, Red Bank, New Jersey 07701
(3 days a week onsite, 2 days from home)
Pay Rate: Ideally paying $20-23/HR
Job Description: The Claim Technician is the foundation of the claims process and is responsible for performing support activities that meet (or exceed) expected standard process and productivity guidelines. The Claim Technician is part of a team and is responsible for maintaining professional and positive rapport with all team members to provide quality support to the Claims Department.
Responsibilities:
- Complete assigned daily claims support activities timely and accurately according to Markel Service Standards. The Technician will be responsible for document management, identifying document types, and archiving them according to Operations procedure in Claims Systems.
- Maintain understanding of departmental service standards, guidelines, processes, and procedures.
- Work effectively in a smaller team environment.
- Display flexibility to support evolving department and business needs.
Requirements:
- Strong PC skills, especially in Outlook and a paperless working environment.
- Ability to learn other software required for the role.
- Strong skills in verbal and written communication, analysis and problem solving, organization, and time management.
- Excellent customer service skills.
- Detail-oriented.
- Comfortable with high volume workloads, multiple priorities, and productivity standards.
- Experience working in a team-oriented, collaborative environment.
- High School diploma or equivalent is required; some college is preferred.
- Insurance experience preferred.
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