Surveillance Operator

At Lakeside, we take pride in being a personable, loyal, and friendly company that values connections with both our customers and employees. Every team member is dedicated to enhancing guest satisfaction through exceptional service and relationship-building. We offer a value-oriented product in a convenient, welcoming, and casual atmosphere.

As a Surveillance Operator, you will play a crucial role in safeguarding our company assets and minimizing theft and fraud by conducting ongoing surveillance of all casino areas using closed-circuit television (CCTV).

Key Responsibilities:

• Monitor CCTV systems to ensure the protection of company assets.
• Prepare and provide footage to supervisors or managers as directed.
• Maintain a professional relationship with IRGC and DCI.
• Report issues to the Surveillance Supervisor or Manager.
• Complete paperwork and reports accurately and on time.
• Support other departments with assistance and information related to asset protection.
• Comply with all Iowa Racing and Gaming Commission Rules and Regulations and other relevant guidelines.
• Obtain and maintain a valid gaming license.
• Work flexible hours, including days, nights, weekends, and holidays.

Skills and Abilities:

• Effective communication in English with managers and other employees.
• Strong mathematical skills.
• Proficiency with Microsoft Office Suite or related software.
• Ability to sit for prolonged periods and work on a computer.

Education and Experience:

• High School Diploma/GED required.
• Casino and/or surveillance experience preferred.

Employee Benefits:

• Paid rest and meal breaks.
• PTO is earned each pay period for full-time team members.
• Paid Holidays for Full-Time Team Members.
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members.
• 401(k) with Company Match.
• Free $25K Life Insurance for Full-Time Team Members.
• Optional coverages: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance.
• Free Employee Assistance Plan, including legal guidance, counseling sessions, and more.
• Employee Discounts, Team Celebrations, Awards, and more.

Disclaimer: This job posting is intended to describe the general nature of the position and is not an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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