Epic Application Analyst

4 weeks ago

Houston, United States Insight Global Healthcare Full time
Job DescriptionJob Description

Application Analyst - Epic Professional Billing 

Job Description:

The Application Analyst position is responsible for intermediate level support and configuration of assigned applications. The position entails assisting, training and supporting customers with the operation and administration of systems. The Application Analyst position troubleshoots issues and works with vendors on issue resolution and partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities for this position may include creating, documentation and assisting other IT groups and teams with issues and problems. The Application Analyst position ensures the services provided contribute to the successful accomplishment of department and organizational goals. This position possesses intermediate technical expertise to support specific healthcare applications and will cross train to become proficient in multiple applications.

Must Haves:

- Three years' experience in IT or clinical or business workflow

- Experience supporting clinical, ancillary or business environments

- Epic PB certified

- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

- Understanding of business processes and requirements as related to the assigned (clinical or business) environment

- Ability to support large scale clinical and ancillary systems

- Familiar with current database and operating systems as required for assigned applications

- Technical skills to support multiple applications

- Intermediate level competency in multiple applications or areas of clinical workflow

- Demonstrated project management skills

- Ability to problem solve and generate innovative solutions in conjunction with customers, vendors, and Information Technology

 

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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