Plumbing Service Technician

2 months ago

Obetz, United States Groundworks Full time
Job DescriptionJob Description

OBA, A Groundworks Company, is seeking a talented Plumbing Technician to join their team in Obetz, Ohio

The Plumbing Technician is responsible for maintaining plumbing and piping systems and associated components, identifying repair/replacement opportunities, and providing excellent customer service. This role will lead the installing, maintaining, and repairing of plumbing systems and fixtures which will include toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs. In addition, this role will inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential. The Plumbing Technician will address customer queries, troubleshoot and resolve problems, and prepare cost estimates.

What we provide for our employees:

  • Bi-weekly Pay & bonus/commission opportunities
  • Transportation to job sites and necessary tools, company vehicle as available
  • Full-time nonseasonal work, we work year-round
  • Employee Ownership Program
  • Career development & advancement - we promote from within 90% of the time.
  • Competitive and rewarding, family-oriented culture
  • Advanced leadership training opportunities as a laborer - become a Foreman in 1 year
  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) retirement program with a company match, 2 weeks paid time off & 6 holidays

Duties and Responsibilities:

  • Completes plumbing and other related in-home, service calls.
  • Evaluate customer plumbing situation, develop multi-option proposals/estimates, and present to customers using the A-1/Groundworks Sales Methodology.
  • Works with customers for a thorough understanding of estimates
  • Understands service criteria and is accountable for exceeding revenue goals.
  • Performs recorded camera inspections.
  • Diagnoses and repairs plumbing & piping systems and components in residential and commercial buildings
  • Ability to perform projects and service
  • Proficient in piping domestic, sewer, gas, and hydronic systems with experience in copper (soldering, pro press, and brazing), PVC, cast iron, gas piping (black iron, Gastite CSST), and PEX
  • Experience in boiler, chiller, and water heater replacement
  • Maintains tools, supplies and/or equipment for the purpose of ensuring the availability of items and equipment are in safe operating condition
  • Knowledge of plumbing code
  • Prepares documentation for written support and conveys information appropriately
  • Responds to emergency situations to resolve plumbing & piping issues
  • Enforces a safety-focused culture
  • Great craftsmanship required
  • On Call and weekend shifts: We have a rotating schedule.  Each shift is a 5-day work week with 1-2 on calls per month.
  • All other duties assigned

Qualifications:

  • Minimum 2 years of experience in Residential Plumbing
  • High School Diploma or GED
  • Valid Driver’s license and insurable driving record required
  • Knowledge of basic hand and plumbing tools
  • Experience with home and commercial software and technology (example: ServiceTitan)
  • License and certifications preferred but not required: Master Plumber, Journeyman Plumber, Backflow Tester, Leak Detection
  • Operations of plumbing & piping systems and related equipment
  • Comprehends technical information and blueprints
  • Attention to detail.
  • Has the ability to work independently.
  • Must be a team player, committed to working in a quality environment.
  • Strong sense of urgency and problem-solving skills.

Company DescriptionOur Tribe

As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.

Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.

Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.Company DescriptionOur Tribe\r
\r
As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.\r
\r
Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.\r
\r
Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.

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