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Sr System Administrator
2 weeks ago
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, workstations, and networking equipment.
- Install and upgrade computer components and software. This includes but is not limited to endpoint and server patching, and Mobile Device Management.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
- Provide documentation and technical specifications to Project Team and Manager for planning/implementing of new or upgrades to IT infrastructure (hardware or software).
- Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
- Act as a trusted data visualization advisor to the team to drive business value.
- Lead technology projects and collaborate with employees to determine areas of improvement in relation to data or workflow.
- Visualize data with graphs, infographics, and other methods for better data delivery.
- Maintain databases and data systems by addressing errors and monitoring performance.
- Translate and convey complex technical information and procedures to audiences of varying skill levels, both written and orally.
- Take an active role in reviewing and recommending updates/upgrades to existing systems to improve performance.
- Actively participate in industry, COE, or other discipline-relevant groups/panels to stay ahead of industry trends and share best practices with the team.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
- Maintain a professional attitude while under stress.
- Exhibit reliability, confidentiality/trust, and multitasking abilities.
- Bachelor’s degree in a quantitative analytics field such as Computer Science, Data and/or Business Analysis, Data Science, or another business-related subject area, or 5 years of related experience may be substituted in lieu of a degree.
- Strong knowledge of servers and infrastructure hardware components, including network switches, storage arrays, SAN, NAS, Firewalls, Backup systems, etc.
- Excellent experience with Microsoft platforms: O365, Azure, Azure AD, Teams, Exchange, etc.
- Experience with the setup and day-to-day management of VOIP phone systems.
- Strong knowledge of virtualization, VMWare, Hyper-V, or equivalent.
- Strong knowledge of systems and networking software, hardware, and networking protocols.
- Experience with scripting and automation tools.
- Experience with patching and software deployment.
- Proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Strong critical thinking and problem-solving skills.
- Excellent customer service skills and interaction capabilities with internal and external customers.
- Experience identifying and implementing innovative ways to address business problems and solutions.
- Experience developing business deliverables that leverage business intelligence platforms, data management platforms, and SQL-based languages (MSSql, MySql, Tableau, etc.).
- Experience utilizing ODBC, SQL Queries, and data visualization tools such as Excel and PowerBI.
- Demonstrable ability to build business knowledge through significant partnerships at the individual contributor, leadership, and EMG levels.
- Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.
- Demonstrated ability to embed intuitive storytelling within business intelligence solutions.
- System administration and IT certifications in Microsoft or other network-related fields are a plus.
- Ability to work with minimal supervision.
- 5+ years of experience in systems administration environment for on-premises and cloud-based servers and applications.
- Data Analytics or functional business experience within the respective industry of responsibility (i.e., Power, Energy, Engineering).
- Intermediate SQL skills.
- Advanced knowledge to influence relevant data, information, and application architecture decisions.
- A+, Server+, Security+, and Microsoft certifications.
