Part-Time Surgery Scheduler
6 days ago
Responsibilities:
• Organize and schedule patient consultations, follow-up, and post-operation appointments, ensuring a smooth workflow in our healthcare facility.
• Leverage your proficiency in Epic to maximize efficiency and accuracy in patient scheduling.
• Facilitate priority communications between patients and providers via phone, portal, web, chat, and/or fax to ensure seamless service delivery.
• Act as the liaison with hospitals/surgery centers for surgical patients, and carry out prior authorizations on their behalf.
• Greet patients warmly upon check-in and process any outside records they may bring to the visit.
• Following the visit, manage the check-out process including scheduling additional appointments (diagnostic testing and follow up appointments) and coordinating provider orders as appropriate.
• Send summary of care to outside providers and assist patients with insurance forms for medications.
• Monitor provider schedules to confirm all information is available for upcoming patient visits.
• Use your knowledge of surgery scheduling and prior authorizations/insurance to enhance our service delivery.
• Leverage your strong knowledge of Neurosurgery scheduling and Prior Auth’s surgery scheduling to ensure efficient operations.
• Familiarity with CRM systems
• Proficiency in answering inbound calls
• Ability to manage authorizations
• Knowledge of billing functions
• Experience in creating charts and graphs
• Proficiency in using Epic EMR
• Expertise in patient scheduling
• Experience in assisting patients
• Ability to check patients effectively
• Experience in contacting patients
• Understanding of HIPAA Compliance and Patient Privacy Rule
• Ability to manage patient records effectively
For more information please reach out to the Robert Half Healthcare Team at 612-656-0250.
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