SPECIALIST - TMR

Overview

Under the direction of the Team Member and Labor Relations Manager, the Team Member Relations/Labor Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives.

Responsibilities

• Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
• Communicates daily and weekly terminations with appropriate departments and processes in the HRIS system.
• Responsible for managing the Team Member Relations inbox for the department.
• Conducts Team Member related investigations, especially highly sensitive issues that require confidentiality.
• Provides direction, coaching and advisement to team members in interpreting and communicating Seminole Hard Rock’s policies, procedures, and practices as they relate to resolving issues.
• Assists in the coordination of Culture Club programming and team member assistance programs.
• Utilize the leave administration platform, UNUM, for tracking and reporting team member requests and determinations.
• Administer the Exit Interview process, analyze data and generate reports to operators.
• Participate on corporate and business task teams as dictated by departmental needs
• Maintain a high level of confidentiality.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Responsible for managing Hard Rock’s recognition programs.
• Assist Team Member Relations Manager’s in various tasks and projects.
• Other assignments as directed.

Qualifications

• Minimum two (2) years of Team Member Relations experience.
• Bachelors/Associates Degree in HR or related discipline preferred.
• Previous experience in casino and/or hospitality environment preferred.
• Knowledge of federal, multi state, and local laws. Including codes, and regulations in relation to labor laws.
• Must have proficient problem solving skills, understanding no two situations are exactly alike.
• Proficient oral and written communication skills
• Comfortable with difficult conversations, practiced at deescalating conversations
• Must be able to prioritize workload and multi-task assignments when facing a deadline.
• Must have Microsoft Office experience, specifically Outlook, Word and Excel.
  
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For a listing of all opportunities, please go to www.gotoworkhappy.com