Room Attendant

4 days ago

Des Moines, United States Atrium Hospitality Full time
Job DescriptionJob Description

Hotel: 

Des Moines Embassy Suites 101 E Locust StDes Moines, IA 50309 Room Attendant Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding

How this role helps us to live our six values:

Service: 

  • You will engage with guests to ensure their stay is going well
  • You will be thorough in the cleanliness and sanitation of assigned guest areas
  • You will change and inspect linens and towels daily, following the standards

Perseverance: 

  • You will develop your knowledge and skills in the most effective cleaning methods
  • You will be a champion for safety Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found

Inclusion: 

  • You will be committed to the equitable treatment of all associates

Respect: 

  • You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
  • You will respect hotel and guest property through proper utilization of equipment supplies and guest amenities

Innovation: 

  • You will perform work on a deep cleaning and preventative maintenance scheduled programs for all areas of the hotel as assigned.  Use power equipment when applicable
  • Observe precautions required to protect hotel and guest property, report damage, theft and found articles

Teamwork:

  • You will work as a team to accomplish the goal of resort/hotel cleanliness
  • You will make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order
  • You will be available for all other work as required 

What do we look for in someone to be successful in this role?

  • Someone with housekeeping experience desirable
  • Someone with an engaging and friendly personality
  • Someone with good time management skills
  • Someone able to work on feet for an extended period
  • Someone with the ability to communicate effectively
  • Someone with the ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position, and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
  • Someone who can lift, carry and position loads of at least 25lbs.

Embassy Des Moines-Atrium Hospitality-EOE-We are an Equal Opportunity Employer

____________

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate ‘Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

_______

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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