ServiceNow Software Developer
2 months ago
Responsibilities:
• Collaborate with various teams and stakeholders to understand and propose technical solutions for business requirements.
• Participate in the architecture design, development, and implementation of integrations and configuration of our ServiceNow platform.
• Support the development of technical solutions and provide ongoing assistance to resolve problems ensuring solutions meet end user requirements.
• Test end-to-end solutions including unit, functional, and regression testing to ensure the satisfaction of internal and external users.
• Participate in strategic project planning to improve operational efficiency across Global Technology Professional Services and Engineering departments.
• Mentor and collaborate with offshore/onsite developers, perform code reviews, and promote best practices and direction to team members.
• Demonstrate the ability to gather requirements, including problem definition, requirements elicitation and impact analysis on complex projects spanning multiple stakeholder communities.
• Maintain a thorough understanding of Agile, Lean, and Scrum principles and thrive in an agile environment with evolving requirements.
• Utilize your scripting skills in various areas such as business rules, client scripts, UI actions, ACL, UI policies, portal pages, and UI pages.
• Configure flows and workflows and use your creativity and innovation skills to provide alternative ideas functionally and technically.
• Have experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications customizations or configurations.• Possess a bachelor's degree in Computer Sciences or a related field
• Proven experience in ServiceNow Software Development, particularly in the ITOM module
• Demonstrable knowledge in Reporting, Policy, Design, and Implementation
• Expertise in Automation and Engineering is essential
• Excellent Communication Skills, both written and verbal
• Familiarity and experience with Agile and Agile Scrum methodologies
• Ability to effectively engage with Stakeholders at various levels
• Proficiency in Integration and understanding of Best Practices in Software Development
• Experience in Configuration Management and understanding of Frameworks
• Aptitude for problem-solving and ability to Resolve Issues efficiently
• Experience in Onsite Application Development
• Ability to understand and work with Business Requirement Documents
• Experience in Project Planning and ability to manage timelines effectively
• Creativity and Innovation are highly valued for this role
• Proficiency in making Presentations and ability to explain technical aspects clearly
• Knowledge of software Specification techniques.
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