TMS Onboarding Specialist

1 month ago

Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Supporting a seamless new hire onboarding process for candidates transitioning to Team Members and addressing any questions or concerns they may have during the onboarding process.
  • Acting as point of contact for all issues related to onboarding including cross-team communication with Team Member Servies (TMS), Legal, and Training to facilitate a smooth hiring process for incoming Team Members.
  • Coordinating and tracking pre-employment screening requirements such as background checks and drug screens and conducting meetings with team members to communicate the status and results of their background checks.
  • Analyzing all components of background check including drug screening, employment, education, criminal, and credit while working closely with background check vendor to ensure compliance and timely completion.
  • Collaborating with Senior Leadership to make employment decisions based on the results of team member background checks and drug screens.
  • Processing team member name change requests in accordance with company policies and procedures, and ensuring accurate updates to all relevant records and systems.

Qualifications

  • Previous experience in Human Resources, recruitment, or onboarding processes.
  • Familiar with the process of assessing background check assessments.
  • Familiar with I9 documents and compliance.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Strong organizational skills and attention to detail.

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