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Poker Room Team Member
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented Poker Room Team Member to join our team at Ameristar Casino Resort Spa Black Hawk. As a Poker Room Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized poker room, and assisting with various administrative tasks.
Key Responsibilities:
- Provide change for guests in the Poker Room.
- Answer and assist all incoming telephone calls to the Poker room.
- Maintain cleanliness of the Poker Room.
- Log Poker players into the computer system (when installed) in a timely manner as directed by your supervisor.
- Add player names to the Poker room wait list.
- Periodically audit and replenish Poker inventory as directed by supervisor.
- Manage the sign up process for Poker tournaments.
Requirements:
- Excellent verbal and written communication skills.
- Excellent Team Member and customer relations skills.
- Ability to work any shift or hours.
- Fully competent in Microsoft Office.
- Must have good cash Handling skills.
- Previous cash handling experience is helpful.
- Must have excellent guest service skills.
- Must have basic math skills.
- Must be very friendly and outgoing.
- Ability to work any shift or hours.
- Must be able to obtain and maintain a Colorado Support Gaming License.
Benefits:
- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.
- Discounted Casino bus tickets.
- Discounted RTD EcoPass for Team Members.
- Hot meal served by the Leadership Team once a month.
- 20% discount for Starbucks, Ara Spa, and all food outlets.
- 100% Colorado Gaming License reimbursement after 90 days of employment.
- Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
- Education reimbursement program and Annual Scholarship Program.
- Career development opportunities.