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Poker Room Team Member

2 months ago


Black Hawk Colorado, United States Ameristar Casino Resort Spa Black Hawk Full time
Poker Room Team Member Job Description

Job Summary:

We are seeking a highly motivated and detail-oriented Poker Room Team Member to join our team at Ameristar Casino Resort Spa Black Hawk. As a Poker Room Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized poker room, and assisting with various administrative tasks.

Key Responsibilities:

  • Provide change for guests in the Poker Room.
  • Answer and assist all incoming telephone calls to the Poker room.
  • Maintain cleanliness of the Poker Room.
  • Log Poker players into the computer system (when installed) in a timely manner as directed by your supervisor.
  • Add player names to the Poker room wait list.
  • Periodically audit and replenish Poker inventory as directed by supervisor.
  • Manage the sign up process for Poker tournaments.

Requirements:

  • Excellent verbal and written communication skills.
  • Excellent Team Member and customer relations skills.
  • Ability to work any shift or hours.
  • Fully competent in Microsoft Office.
  • Must have good cash Handling skills.
  • Previous cash handling experience is helpful.
  • Must have excellent guest service skills.
  • Must have basic math skills.
  • Must be very friendly and outgoing.
  • Ability to work any shift or hours.
  • Must be able to obtain and maintain a Colorado Support Gaming License.

Benefits:

  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.
  • Discounted Casino bus tickets.
  • Discounted RTD EcoPass for Team Members.
  • Hot meal served by the Leadership Team once a month.
  • 20% discount for Starbucks, Ara Spa, and all food outlets.
  • 100% Colorado Gaming License reimbursement after 90 days of employment.
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
  • Education reimbursement program and Annual Scholarship Program.
  • Career development opportunities.