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Customer Service Representative

2 months ago

Cabazon, California, United States Morongo Casino Resort & Spa Full time

Job Summary:

We are seeking a highly motivated and customer-focused Assistant Server to join our team at Morongo Casino Resort & Spa. As a key member of our restaurant staff, you will be responsible for providing exceptional guest service and supporting our servers in a fast-paced and dynamic environment.

Key Responsibilities:

  • Greet and seat guests in a timely and courteous manner
  • Take food and beverage orders from guests and relay to servers
  • Assist servers with clearing tables, resetting chairs, and maintaining a clean and organized dining area
  • Provide quality guest service by being knowledgeable about menu items, ingredients, and preparation methods
  • Work collaboratively with servers and other restaurant staff to ensure seamless service and high guest satisfaction

Requirements:

  • Previous experience in a restaurant or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Knowledge of food and beverage service procedures and protocols

What We Offer:

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.