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Lead Retail Specialist

2 months ago

Dayton, Ohio, United States The Cannabist Full time

Position Overview:
As a Lead Retail Specialist at The Cannabist Company, you will be instrumental in guiding and educating patients in their pursuit of medical cannabis. Your primary responsibility will be to ensure that each individual receives the most appropriate treatment tailored to their unique health conditions.

Key Responsibilities:
  • Accurately complete patient intake documentation
  • Verify patient purchase allowances
  • Deliver outstanding customer service
  • Maintain patient records utilizing Biotrack software
  • Update systems and process customer transactions
  • Market and sell products from Columbia Care
  • Uphold integrity and trust in product suggestions
Qualifications:
  • Must be at least 21 years of age
  • A minimum of 4 years in customer service roles
  • Familiarity with Point-of-Sales technology
  • Proficient in Windows Operating System and Microsoft Outlook
Physical Requirements:

During your shift, you should be capable of standing, walking, or sitting for prolonged periods, performing manual tasks, and lifting items weighing up to 10 pounds. Effective verbal communication with both colleagues and customers is essential, and the work environment typically has a moderate noise level.

About The Cannabist Company:

The Cannabist Company, formerly known as Columbia Care, stands as a premier provider of cannabis products and services across multiple U.S. states. With a wide array of offerings including flower, edibles, oils, and tablets under brands such as Seed & Strain and gLeaf, the company is committed to excellence and innovation. The Cannabist Company emphasizes diversity and inclusion, providing a comprehensive benefits package that includes competitive salaries, health benefits, and more for full-time employees.