Product Information Specialist

3 weeks ago


Hollywood, Florida, United States NTI MEDICAL SUPPLIES LLC Full time
About the Role

The Product Information Specialist will play a crucial role in supporting our customers by providing detailed information about our products and services. This individual must possess excellent communication skills and be able to troubleshoot technical issues efficiently.

Key Responsibilities:
  • Respond to customer inquiries and resolve their queries in a timely manner
  • Develop and maintain accurate product information to ensure seamless customer experiences
  • Work closely with internal teams to gather information and resolve product-related issues
  • Analyze customer feedback to identify areas for improvement
  • Cultivate relationships with clients to build trust and loyalty
Requirements:
  • Proven track record in customer-facing roles, sales, or related fields
  • Strong analytical and problem-solving skills to address complex issues
  • Exceptional communication and interpersonal skills to interact with diverse clients
  • Capacity to work independently and as part of a team
  • Competitive salary range: $58,000 - $68,000 per year


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