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Retail Sales Associate

2 months ago

Sacramento, California, United States 5.11 Tactical Full time

Job Title: Retail Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 5.11 Tactical. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, building relationships with customers, and driving sales growth.

Responsibilities:

  • Provide exceptional customer service and build relationships with customers
  • Maintain expert knowledge of products and services offered
  • Process merchandise shipments effectively
  • Provide an efficient and satisfying cash wrap experience
  • Assist in housekeeping duties to maintain a neat, clean, and professional store experience
  • Execute alteration fitting and customization orders (in selected stores only)

Requirements:

  • Demonstrate a positive and friendly attitude
  • Strong computer skills and ability to operate a retail POS system
  • Possess a desire to become an expert about products and educate customers
  • Exhibit comfort with contacting customers after the sale to build relationships

Our Ethos:

At 5.11 Tactical, we strive to uphold our Ethos which defines our culture: Trusted, Responsive, Accountable, and Committed. We believe in creating trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability, and results.

What We Offer:

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.