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Hospitality Server

2 months ago

San Francisco, California, United States TableOne Hospitality Full time

Company Overview:

TableOne Hospitality is a distinguished boutique hospitality firm, spearheaded by CEO Patric Yumul. We specialize in the development and management of innovative culinary and beverage experiences, showcasing both established and emerging culinary talents. Our mission is to empower chefs by providing a platform that fosters growth and creativity, leveraging two decades of expertise from the MINA Group.

Position Overview:
The Server plays a pivotal role in delivering exceptional service to our guests, ensuring a courteous, attentive, and efficient dining experience. This position requires a dedicated hospitality professional who is organized, personable, and passionate about the culinary arts. As a vital member of our service team, you will contribute to creating memorable dining experiences.

Key Responsibilities:

  • Communicate effectively, both verbally and in writing, with colleagues and guests in a friendly and service-oriented manner.
  • Listen attentively to guest concerns and provide clarifications as needed.
  • Approach all interactions with guests and team members with warmth and professionalism.
  • Maintain high standards of personal grooming and appearance, adhering to uniform guidelines.
  • Enhance productivity by identifying challenges and assisting in implementing effective solutions.
  • Proactively address and resolve issues, anticipating guest needs.
  • Uphold confidentiality of sensitive information.
  • Demonstrate initiative in anticipating operational needs.
  • Perform additional tasks as assigned by management.
  • Maintain a welcoming and friendly demeanor at all times.

Qualifications:

  • 3-4 years of experience in a server role.
  • Familiarity with restaurant operations and the responsibilities of various positions.
  • Comprehensive knowledge of menu offerings and current specials.
  • Provide attentive and courteous service for all food and beverage requests.
  • Efficiently pre-bus tables, clearing soiled dishes after each course.
  • Proficient in operating the Point of Sale (P.O.S) system.
  • Handle cashiering duties, including closing checks and preparing end-of-shift documentation.
  • Execute opening and closing procedures and side-work tasks as per assigned rotation.
  • Ensure tables and service areas are consistently stocked, organized, and clean.
  • Manage the breakdown of soiled dishes and linens in accordance with established standards.
  • Consistently promote food, beverage, and special items to guests.
  • Receive and deliver food and beverage orders while processing payments.
  • Strive to ensure overall guest satisfaction.