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Patient Care Coordinator Associate

1 month ago

Fairlawn, Ohio, United States Optum Full time
Optum Associate Patient Care Coordinator

At Optum, we're dedicated to helping people live healthier lives and making the health system work better for everyone. As an Associate Patient Care Coordinator, you'll play a vital role in supporting our care teams and delivering exceptional customer service.

Key Responsibilities:
  • Greet patients upon arrival and check them into the department
  • Ensure accurate demographics and insurance information in APM
  • Schedule appointments and collect payments
  • Manage the waiting room and implement efficient customer-friendly processes
  • Collaborate with clinical team staff to ensure smooth patient flow
  • Communicate with clinical and clerical personnel about service issues and complaints
  • Assist coworkers and team members with duties as needed
What We Offer:
  • Competitive base pay
  • A comprehensive benefit program
  • Performance rewards
  • A management team committed to your success

We're an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.