Automotive BDC Client Care Representative

3 weeks ago


Westborough, Massachusetts, United States The Herb Chambers Companies Full time

Job Summary

The Herb Chambers Companies is seeking a highly motivated and results-driven Client Care Specialist to join our BDC team. As a Client Care Specialist, you will be responsible for handling internet leads, inbound phone calls, and customer retention. Your primary goal will be to build strong relationships with clients and close sales.

Key Responsibilities:

  • Manage internet inquiries through our dealership website and other online channels.
  • Set up customer appointments for our sales department.
  • Follow through on customer leads and build relationships with clients to close sales.
  • Grow our internet sales business and expand our current customer base.

Requirements:

  • Must have a flexible schedule and be able to work weekends.
  • Must be self-motivated and performance-driven.
  • Must be able to attend training.
  • Proven experience in sales, with auto sales preferred but not required.

Benefits:

  • Health & Dental Insurance
  • 401K + match
  • Flexible Schedule
  • Paid time off
  • Top-tier pay plan


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