Ramen Bar Service Ambassador

7 days ago


Buford, Georgia, United States Jinya Ramen Bar Full time

We are ideally located in a vibrant and bustling area, The Exchange at Gwinnett.

Overview

Jinya Ramen Bar is seeking a charismatic Host/Hostess to join our dynamic team. As the first point of contact for guests, this individual will create a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.

This role requires excellent communication skills, as the Host/Hostess will be responsible for providing menus, answering questions, and ensuring guests feel comfortable throughout their visit.

Responsibilities
  • Greet guests upon arrival and manage waiting lists efficiently.
  • Provide menu information and respond to initial inquiries.
  • Seat guests promptly and assign tables based on preferences while considering server rotations.
  • Engage with guests to ensure satisfaction with food and service.
  • Address complaints professionally and assist in resolving issues.
  • Manage phone calls and respond to inquiries.
  • Maintain knowledge of the menu and make recommendations when necessary.
  • Assist with take-out orders and maintain a clean front-of-house environment.
  • Support other positions within the restaurant as needed.
  • Deliver exceptional customer service at all times.

The ideal candidate will possess strong interpersonal skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you're passionate about delivering outstanding customer experiences, we encourage you to apply.


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