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Part-Time Merchandise Associate

2 months ago

Greenville, North Carolina, United States Home Goods Full time

**About Us**

At HomeGoods, we're passionate about providing our customers with a unique shopping experience. Our stores are filled with a wide range of products, from furniture to home decor, and our team members are dedicated to helping customers find the perfect items for their homes.

**Job Summary**

We're seeking a highly motivated and customer-focused Merchandise Associate to join our team. As a Merchandise Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the growth of our business.

**Key Responsibilities**

  • **Customer Service**: Provide a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • **Merchandising**: Adhere to all operational, merchandise, and loss prevention standards, and may be cross-trained to work in multiple areas of the store to support the needs of the business.
  • **Sales Floor**: Accurately ring customer purchases/returns and count change back to customer according to established operating procedures, promote credit and loyalty programs, and maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • **Store Recovery**: Initiate and participate in store recovery as needed throughout the day, and maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • **Teamwork**: Provide and accept recognition and constructive feedback, adhere to all labor laws, policies, and procedures, support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.

**Requirements**

  • **Customer Service Skills**: Possess excellent customer service skills and able to work a flexible schedule to support business needs.
  • **Communication and Organizational Skills**: Possess strong communication and organizational skills with attention to detail, and capable of multi-tasking.
  • **Teamwork**: Able to work effectively with peers and supervisors, and retail customer experience preferred.

**Benefits**

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.