Pharmacy Technician

5 days ago

Franklin, Tennessee, United States Fresenius Medical Center Full time
Job Summary:

As a Pharmacy Technician at Fresenius Medical Care North America, you will play a vital role in ensuring the accuracy and efficiency of patient medication profiles. Your primary responsibility will be to assist pharmacists in working directly with physicians, physician offices, dialysis facilities, and other pharmacies to ensure that patients receive the necessary medication refills in a timely manner.

Key Responsibilities:

  • Under the guidance of a Registered Pharmacist, you will take the appropriate actions to ensure the accuracy of patient medication files for enrolled or prospective patients and the accurate fulfillment of prescriptions for enrolled patients.
  • You will contact physicians, physician offices, dialysis facilities, and other pharmacies regarding the accuracy and fulfillment of prescriptions for enrolled or prospective patients.
  • You will ensure that patient medication profiles are accurate with appropriate attached documents and sent in a timely manner.
  • You will ensure that patient prescription needs are met in a timely manner.
  • You will speak with physicians or nurses to verify correct information about a specific prescription.
  • You will regularly request prescriptions and refills from physicians by telephone and/or facsimile and follow up as necessary to ensure the timely receipt of new prescriptions.
  • You will contact pharmacies to execute patient medication transfers to FreseniusRx.
  • You will collaborate with related parties for all communication with patients regarding prescription issues or other identified anomalies pertaining to prescriptions.
  • You will enter, scan, and link prescription and patient data into the Pharmacy Management System.
  • You will work to resolve prior authorizations and contact the insurance company for verification when prior authorizations are required.
  • You will ensure the required level of customer service for patients by prioritizing and completing assigned tasks appropriately and in a timely manner.
  • You will provide backup as necessary for related parties during high volume times by taking patient calls.
  • You will assist pharmacists in dispensing as necessary.
  • You may perform intake duties and responsibilities, which include acting as a primary liaison between clinics and provider staff, working system queue Pharmacy Management System to ensure documents are processed in a timely fashion, and ensuring patient Protected Health Information (PHI) is entered and updated correctly.
  • You will transfer patient profiles between FreseniusRx pharmacy locations and ensure accuracy with clinic locations, addresses, and contact information.
  • You will review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
  • You will assist with various projects as assigned by your direct supervisor.


Requirements:

  • High School Diploma required; Associate's Degree desirable.
  • Pharmacy Technician Certification required.
  • Registered or able to be registered as a pharmacy technician in the state of Tennessee.
  • Excellent customer service, communication, organizational, and interpersonal skills required.
  • Excellent written and verbal communication skills.
  • Excellent organizational and analytical skills.
  • Detail-oriented with the ability to enter information accurately on paper and into a database system.
  • Proficient with PCs.
  • Develops a working knowledge of pharmacy dispensing regulations, data systems, and billing practices and policies.
  • Develops a working knowledge of standard medical abbreviations and medical terminology.


Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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