Retail Sales Associate

7 days ago

Quincy, Illinois, United States Jiffi Stop Full time
Overview

Are you looking for a dynamic work environment where you can make a difference in the lives of customers? As a Mid/Second Shift Associate at Jiffi Stop, you will be at the heart of the action, serving a diverse range of customers during the bustling midday and early evening hours. With a focus on providing top-notch service, managing the store's appearance, and handling a high volume of transactions, you will be a key player in ensuring every customer leaves happier than when they arrived.

Responsibilities
  1. Customer Service Hero: Provide exceptional service to customers during the busy midday and evening hours, ensuring every interaction is positive and memorable.
  2. Store Appearance Manager: Maintain the store's appearance and stock during peak hours, keeping everything organized and appealing to customers.
  3. Cashier Extraordinaire: Handle a high volume of transactions with efficiency and a friendly attitude, ensuring every customer's experience is seamless and enjoyable.
  4. Safety Advocate: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift, prioritizing the well-being of customers and colleagues alike.
  5. Team Collaborator: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening, supporting each other to achieve exceptional results.
  6. Cleanliness Champion: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas, ensuring a clean and welcoming environment for customers.
  7. Inventory Specialist: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped to meet customer needs and preferences.
Qualifications
  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail and providing excellent service to customers during these times.
  • Communication Skills: Ability to read, write, speak, and understand English effectively, ensuring clear and effective communication with customers and colleagues.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication, to accurately handle transactions and manage inventory.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs, ensuring the ability to move stock and merchandise as needed.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check, ensuring a safe and secure work environment.
  • Personable and Positive: Friendly demeanor and a knack for making people feel welcome, creating a positive and inclusive atmosphere for customers and colleagues.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience, ensuring every interaction is exceptional and memorable.
  • Reliable and Responsible: Reliable presence during the critical midday and early evening hours, prioritizing the needs of customers and colleagues alike.
  • Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment, supporting the team to achieve exceptional results.
  • Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required, as we believe in learning on the job and developing skills through training and mentorship.

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